169 CleverTap Testimonials

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  • “CleverTap has helped us actively engage with our customers, which has allowed us to gather valuable feedback, better understand customer needs and preferences across various life cycles, and continuously improve our product.”

  • “Looking at the web and mobile app, it’s important for us to drive action and inaction-based communication and then curate the customer journey."

  • “We like that we can easily track real-time usage of the Paysend app and past behavior with CleverTap. Then, we can automate our marketing events to increase our conversion and registration rates. And now, as we move to neobanking, we can get detailed data on our registration process and further …

  • “Segmentation not only allows us to better understand customer journeys but also to understand the engagement rate across diverse groups of users. For example, if a user has looked into Bitcoin, we’d then add them to the category of crypto-curious users.”

  • “The goal of these journeys is to get new users to log in, play, and make a successful deposit."

  • “CleverTap’s powerful segmentation engine helps PharmEasy create clear, well-defined segments, based on user actions and inactions.”

  • “CleverTap’s push templates have been very helpful to us. We’ve experimented with a few different templates which have resulted in a 10x boost in our clickthrough rates.”

  • “The best thing that CleverTap has done for us is to enable us to convert organic users really aggressively. We saw a dramatic 3x increase in conversions after launching our re-engagement campaigns, as CleverTap enabled these campaigns to be extremely personalized, contextual, and relevant to our users. In startups, when …

  • “The whole CRM piece in CleverTap has been extremely helpful for us to improve our onboarding funnel and short-term retention. The segmentation features have helped us greatly in reactivating churned users. And A/B testing has helped us to improve metrics across different parts of the app.”

  • “CleverTap is critical to running our day-to-day business. With analytical features like funnels, flows, trends, and pivots, we understand our customers’ behavior and how well the journeys we’ve created perform. Also, we built our dream NBO (Next Best Offer) model by teaming up with CleverTap’s customer success team who have …

  • “CleverTap helps us in visualizing the user journey at an individual or segment level, enabling us to understand, communicate, and engage with users in a better fashion.”

  • “CleverTap plays a major role in our marketing communication. The big problem that CleverTap helped to solve was in understanding the performance of our campaigns, and based on the performance, results, and data, try to learn new things and maximize our campaign performance.”

  • "After evaluating multiple tools, we chose CleverTap for its ability to automate campaigns and segment users in a very sophisticated way. CleverTap’s push notifications have been a game changer for us at Anthem. We’re able to effectively engage with users across every stage of the lifecycle and significantly boost transactions …

  • “CleverTap is a powerful engagement tool which delivers a lot more than most CRM tools in the market in terms of analytics and building effective journeys.”

  • “CleverTap is an essential part of our user communications. It helps us to track the effectiveness of our messaging and helps us boost conversions, retention, and customer LTV.”