169 CleverTap Testimonials

“The goal of these journeys is to get new users to log in, play, and make a successful deposit."

"We conducted a thorough, unbiased comparison between CleverTap and its direct competitor, specifically evaluating push reachability and deliverability. CleverTap clearly outperformed the competition, thanks to its advanced features. We looked at actual reach closely and found that the competitor platform’s numbers were far lower. CleverTap's reliable analytics and personalized automation have been crucial to our growth. Moreover, the CleverTap team has consistently been supportive, helping us drive better engagement and client retention at Rentomojo."

"Using CleverTap gives us cohesiveness as a team, as we are all looking at the same data, and the boards help us present data in a way everyone can understand. Furthermore, we use CleverTap’s automated segmentation and omnichannel engagement to enact the decisions we made using CleverTap’s analytical features."

“In the past, we’ve noticed that sometimes when users install the app, they find it difficult to use the app and go ahead and take their first ride. The onboarding journey is specifically designed to ease them into their first ride by informing them about the app features, benefits, and the steps that are necessary to book their first ride."

“Segmentation not only allows us to better understand customer journeys but also to understand the engagement rate across diverse groups of users. For example, if a user has looked into Bitcoin, we’d then add them to the category of crypto-curious users.”

“CleverTap’s powerful segmentation engine helps PharmEasy create clear, well-defined segments, based on user actions and inactions.”

“CleverTap’s push templates have been very helpful to us. We’ve experimented with a few different templates which have resulted in a 10x boost in our clickthrough rates.”

“The best thing that CleverTap has done for us is to enable us to convert organic users really aggressively. We saw a dramatic 3x increase in conversions after launching our re-engagement campaigns, as CleverTap enabled these campaigns to be extremely personalized, contextual, and relevant to our users. In startups, when you have too many things to manage at once and a limited team of people, having a platform like CleverTap, which solves multiple problems, is critical. As CleverTap combines analytics and engagement features in a single platform, we were able to replace multiple tools. Even large teams can benefit from it as they can improve their operational efficiency."

“The whole CRM piece in CleverTap has been extremely helpful for us to improve our onboarding funnel and short-term retention. The segmentation features have helped us greatly in reactivating churned users. And A/B testing has helped us to improve metrics across different parts of the app.”

“CleverTap is critical to running our day-to-day business. With analytical features like funnels, flows, trends, and pivots, we understand our customers’ behavior and how well the journeys we’ve created perform. Also, we built our dream NBO (Next Best Offer) model by teaming up with CleverTap’s customer success team who have been super helpful throughout the project.”

“CleverTap helps us in visualizing the user journey at an individual or segment level, enabling us to understand, communicate, and engage with users in a better fashion.”

“CleverTap plays a major role in our marketing communication. The big problem that CleverTap helped to solve was in understanding the performance of our campaigns, and based on the performance, results, and data, try to learn new things and maximize our campaign performance.”

"After evaluating multiple tools, we chose CleverTap for its ability to automate campaigns and segment users in a very sophisticated way. CleverTap’s push notifications have been a game changer for us at Anthem. We’re able to effectively engage with users across every stage of the lifecycle and significantly boost transactions on the app."

“CleverTap is a powerful engagement tool which delivers a lot more than most CRM tools in the market in terms of analytics and building effective journeys.”

“We like that we can easily track real-time usage of the Paysend app and past behavior with CleverTap. Then, we can automate our marketing events to increase our conversion and registration rates. And now, as we move to neobanking, we can get detailed data on our registration process and further events such as top-ups, card activation, etc.”