169 CleverTap Testimonials

"The retail industry is undergoing complex changes, with new solutions and technologies emerging to improve consumer experiences. CleverTap helps us create more dynamic and innovative user experiences. We now engage our users every day with personalized, automated campaigns that have significantly reduced churn.”

“CleverTap is an essential part of our user communications. It helps us to track the effectiveness of our messaging and helps us boost conversions, retention, and customer LTV.”

"At MobiKwik, a believer of hassle-free payments, we use CleverTap’s mobile marketing capabilities extensively to engage better with our users. With CleverTap, we can run powerful contextual and personalized campaigns and our retention rates have significantly improved ever since."

"Identification of key customer types based on their usage and monetary transaction value has helped us get a better understanding of our users. It also helped us with targeting segments based on user segments for campaigns, helping us with better conversions."

"CleverTap has helped in driving user engagement and user retention on our self care app. For us, a digital customer generates more revenue than a user from traditional channels because of the rich experience and ability to cross sell better. CleverTap has been the backbone of driving all our campaigns."

"CleverTap has helped me engage with customers more and help increase conversion. It has been a very fruitful experience till now."

"It helped us create focussed segments on various parameters, run better campaigns. We were able to convert users into customers, then into repeat customers. I like the new UI. The latest update has decluttered many options. Support is prompt in responding. Looking forward to more developments in 2020."

“This helps me to choose the right sample size and also to estimate the duration of my experiment."

“These RFM grids help us in tackling user churn. By combining it with CleverTap’s intelligent user property segmentation, we are able to craft highly targeted marketing campaigns. We also personalize and send tailored messages to our user base."

"CleverTap’s campaign A/B testing feature helps us to send the best version of our value propositions to our customers. All I have to do is pick the size of the audience, and then the platform performs the test and determines the winner based on the CTRs. The winning message reaches the rest of the audience."

"We chose CleverTap as it combined real-time user analytics and customer engagement under a single platform, helping us understand the user journey end-to-end. Additionally, it helps us connect with the right user with the right product offering at the right time."

“We also keep track of other engagement metrics, like what percentage of our users are posting and what percentage of users are applying to jobs on our platform."

“This can happen when users spend more time shopping in the mall and continually come back to make more purchases. Coupons play a great role in boosting footfalls and sales."

“Looking at the web and mobile app, it’s important for us to drive action and inaction-based communication and then curate the customer journey."

“Thanks to CleverTap, we’ve come a long way from sending campaigns during a festival season. Now, we send 10-20 personalized campaigns, on average, almost every day.”