169 CleverTap Testimonials

“The solution has a track record of providing top-range personalized CX for digital-first businesses in all sectors including financial services. It also provides advanced automation, and robust security credentials which were critical for us.”

"It helped us create focussed segments on various parameters, run better campaigns. We were able to convert users into customers, then into repeat customers. I like the new UI. The latest update has decluttered many options. Support is prompt in responding. Looking forward to more developments in 2020."

“Scaling up with our internal dashboards was messing up with our operational efficiency, so that’s why we moved to CleverTap. It has helped us reduce the human errors that could happen when we execute our journeys."

"We aim to engage our users and provide them with delightful experiences. CleverTap has enabled us to achieve this in an integrated and data-driven manner. Personalized communication delivered at the right time and at scale has significantly aided our growth. We look forward to scaling with CleverTap and innovating together to bring our users newer and even better experiences."

"Readers are engaging with online content in increasingly unconventional ways, making it clear that we need a deep understanding of these behavioral changes to connect with them effectively. CleverTap’s capabilities have helped us better understand and act on these user patterns.”

"Achieving maximum user engagement with the welcome Email is a great sign. Our insights tell us that high levels of initial reader engagement predict higher chances of long-term engagement and retention.”

"We wanted a platform that would help us completely overhaul our lifecycle messaging. Our immediate goal was to engage people who would benefit from assistance but were reluctant or just did not know how to reach out to us. We wanted to spark relevant conversations at the right time.”

"We use CleverTap to continually spot moments that are important to the customer. Then we make a sincere effort to add value during these key instances, so users interact frictionlessly with our brand and can make the right purchase decision.”

"Traditional segmentation does not capture the rapid shifts in customer behavior. To sharpen the focus of our retention efforts, we wanted a deeper, real-time understanding of these shifts.”

"We sought a solution provider whose analytics and CRM capabilities were ahead of the market, so we could leapfrog industry standards while scaling our core business. CleverTap enables us to effortlessly harness relevant data to enrich our analytics and glean meaningful insights on the go. Our CRM function has evolved into a synergy of people, process, and technology that delivers stellar results for all stakeholders.”

"CleverTap’s user-friendly interface, real-time segmentation, and personalization tools have significantly boosted our engagement rates. By meeting users where they are, we can incentivize engagement through behavior-based journeys, which has driven both user satisfaction and advertiser ROI.”

"CleverTap has been instrumental in transforming our user engagement strategy. With its advanced segmentation, personalized orchestration, and actionable insights, we've successfully reactivated dormant users, increased Prime subscriptions by 28%, and improved our NPS score by 17%. The ability to target users with relevant, data-driven campaigns has not only boosted retention but also helped us better understand our users and maximize ROI. CleverTap’s omni-channel capability allows us to connect with users across multiple touchpoints, creating a seamless experience that truly resonates with our audience."

"CleverTap has been incredibly valuable in our marketing efforts. Its powerful analytics and user-friendly interface have enhanced our ability to drive key business KPIs. The migration from Leanplum to CleverTap was seamless, with their team providing exceptional support throughout the process, ensuring we transitioned smoothly without any disruption to our campaigns. By monitoring player data and developing targeted campaigns, we’ve seen improvements in retention rates, daily active users, and in-app sales. Our partnership with CleverTap has positively impacted our marketing strategy, and their team has been a great support and wonderful partner, always available to assist in optimizing our campaigns.”