169 CleverTap Testimonials

“CleverTap is an essential part of our user communications. It helps us to track the effectiveness of our messaging and helps us boost conversions, retention, and customer LTV.”

“In the past, we’ve noticed that sometimes when users install the app, they find it difficult to use the app and go ahead and take their first ride. The onboarding journey is specifically designed to ease them into their first ride by informing them about the app features, benefits, and the steps that are necessary to book their first ride."

"CleverTap acts like a 'coach'. Its four pillars - Customer Data and Analytics, Omnichannel Engagement, Orchestration, and Personalization - help us completely transform how we engage and retain customers."

"At PVcomBank, our goal is to deliver exceptional value to our customers. Partnering with CleverTap has transformed how we understand and engage our audience. Their platform’s real-time analytics and personalization tools have allowed us to create tailored experiences that resonate with our clients, boosting both satisfaction and retention. This collaboration has been key to driving our digital growth strategy forward.”

"CleverTap has transformed how we engage with our customers. The platform’s advanced segmentation, automation, and AI-driven insights have enabled us to deliver personalised experiences at scale. We’ve seen a significant boost in customer engagement and retention, while its automation capabilities have made campaign management effortless. CleverTap has not only improved our retention rates but also helped us maximise ROI."

"CleverTap transformed how we engage with our customers. Its advanced segmentation and automation capabilities helped us improve retention and even increase bookings by 15%. The platform’s campaign management is effortless, saving us valuable time. We also make better decisions by promoting select properties based on field team inputs. Campaign management has become simpler, and their customer success team provides excellent service and guidance."

"CleverTap is an intuitive, all-in-one platform that powers our daily CRM operations. Its flexibility and robust analytics have transformed how we communicate with users - making our messaging more relevant, timely, and effective. Additionally, CleverTaps strong commitment to customer success, openness to feedback, and continuous product development aligned with its roadmap have greatly supported our growth."

"CleverTap helps us turn scattered data into live insights we act on instantly. We build precise segments in seconds and launch personalised campaigns in minutes. Cutting signup-to-purchase time by two-thirds and lifting user activation shows the power of real-time engagement. CleverTap now powers our growth strategy."

"At Uppy, our mission is to provide a personalized and safe learning experience for young learners while instilling confidence and security in parents. CleverTap’s advanced segmentation and omnichannel approach allowed us to deliver contextual, timely nudges tailored to each user’s journey. This precision targeting delivered a 42% boost in subscription and conversion rates and significantly reduced our marketing costs, enhancing ROI and unlocking long-term growth potential. CleverTap has been instrumental in helping us reach the right audience, at the right time, with the right message."

"At Apna, we started with phone-based onboarding and WhatsApp engagement because of their simplicity. As our candidate base grew larger and more diverse, we needed a more flexible, cost-effective way to keep users engaged and stay top of mind. With help of CleverTaps platform, we built our email channel from scratch and scaled our campaigns by almost 30X in just one year. By delivering relevant, personalized content at a lower cost, we achieved a double-digit increase in user retention. Email has become a vital touchpoint that drives meaningful engagement and ensures users think of us when they need us most."

"It was fascinating teamwork between the Apna and CleverTap teams on our journey to build a successful email channel. By combining transactional and promotional strategies, we quickly achieved high engagement and bolstered our domain reputation, enabling us to scale rapidly. Through in-depth audience segmentation, personalized recommendations, compelling content, and precisely timed deliveries, we reached peak performance. For some key campaigns, open rates soared to an impressive 3x the industry average. CleverTaps powerful platform and technical expertise played a crucial role in executing these strategies seamlessly, delivering impactful and scalable results."

"In the cluttered digital space, users decide within seconds whether to engage with content. Personalization, coupled with smart segmentation executed at scale on CleverTap, allows us to capture their attention during that crucial window, establishing the vital connection and saving time in running such campaigns."

“The modern Indian customer is used to smooth, unified experiences, but runs into friction at every touchpoint while travelling abroad, from applying for the visa to arranging for foreign exchange.”

“The solution has a track record of providing top-range personalized CX for digital-first businesses in all sectors including financial services. It also provides advanced automation, and robust security credentials which were critical for us.”

"Customer engagement with our communication and products changes in real-time. CleverTap helps us stay on top of this, so we can remain relevant and competitive in a fluid landscape."