22 ClearSale Customer References
See who is using ClearSale and how they are using it:
10 Case Studies
10 companies using ClearSale share their challenges, decisions and results before, during and after implementing ClearSale software.
1 Customer Video
Watch and listen to 1 featured customer video describing how they use ClearSale inside their company.
Describe who the software is best for - their role(s) within what kind of companies.
Credit card chargeback fraud is a persistent problem for merchants and can be hard to detect.
The ideal merchant profile
• E-commerce or Mail Order/Telephone Order (MOTO) stores
• Physical goods delivery
• Targeted by fraudsters
• High average ticket – $200.00 and up
• Uncertain of their chargeback and approval rates benchmarks
How does this software benefit them?
Customers are engaging in more channels as part of their shopping journeys...
….AND THEY DON’T CARE ABOUT CHANNELS, THEY CARE ABOUT EXPERIENCES, ABOUT SHOPPING WITH EASE AND SIMPLICITY
Reducing pain points to win in the long run
CLEARSALE WORKS TO PREVENT FRAUD LOSSES WHILE SECURING A GOOD CUSTOMER EXPERIENCE
INCREASE APPROVAL RATES
In addition retain your customers. Without automatic denials, ClearSale reduces the number of false declines that can cost you sales and customer relationships.
PAY ONLY FOR THE APPROVED TRANSACTIONS
No fixed costs: the costs vary according to your demand.
WE TAKE RESPONSIBILITY FOR THE KEY INDICATORS AND OFFER YOU A PERFORMANCE BASED PRICING
We take responsibility for fraud losses so you are free to focus on your core business.
GET MOST OF THE DECISIONS WITHIN SECONDS
ClearSale’s analytical team works on the optimum cutoff score and tracking rules to maximize instant approvals.
POST-SALES TEAM WITH EXPERIENCE IN THE SEGMENT
You can access ClearSale's support and business team, physically located in the USA, for support with any need you might have. There is a lot of knowledge behind our more than 16 years of experience and hundreds of millions of transactions already processed and decided through our solution.
YOU DO NOT HAVE TO WORRY ABOUT SALES PEAKS
ClearSale is responsible for making sure operations and processes keep pace with your sales. We have you covered, even in major sales events such as Black Friday. You do not even have to worry about calling ahead.
DO NOT WORRY ABOUT THE TREATMENT GIVEN TO YOUR CUSTOMER
ClearSale has a specialized and experienced in-house team of more than 600 fraud analysts - Procedures are specialized and customized by segments or clients.
YOU DO NOT HAVE TO CONSTANTLY CHASE FREQUENT CHANGES IN FRAUD PATTERNS ANYMORE
We continually update our fraud scores at no extra charge to our customers.
DO NOT WORRY ABOUT FRAUD ATTACK
ClearSale maintains a dedicated fraud attack team of detection that specializes in analyzing fraud attack patterns and behaviors in clusters of orders.
OPTION TO HAVE 100% REIMBURSEMENT OF FRAUD-RELATED CHARGEBACKS
There’s no risk. If you run into fraud, we will cover it.
INCREASE THE PREDICTABILITY OF YOUR COSTS AND REDUCE YOUR RISKS
No fixed costs, the costs vary according to your demand
NO IMPACT ON YOUR WORKFLOW
Our extension is capable of integrating with different payment methods, platforms, and custom systems so that you can connect ClearSale's decision to your processes and automatically follow your workflow. Once the system is configured, no extra action is required on the payment flow.
COMPLETELY ELIMINATES FRAUD-RELATED BACK-OFFICE COSTS AND SIMPLIFY BY HAVING ONE SINGLE SUPPLIER
Our complete solution does not require fraud analysts, modelers, a manual review team, or fraud chargeback management. We do a full package: machine learning – rules-based reviews and manual reviews. You will have a single supplier, integration, payout settlement, agreement, and customer support.
Our fraud scores, procedures, and teams are trained and customized according to specific segments or specific aspects of your business.
UNDERSTAND WHAT IS HAPPENING IN YOUR OPERATIONS
We offer a complete outsourced solution without being a black box. We provide online dashboards to support your operations. You can review your orders to access their details and how they relate to each order or ask for more details about any rejected order by demand.
REST ASSURED REGARDING THE SOLUTION INTEGRATION
Our solution can be integrated at any place of the payment chain, fully adapted to your processes. ClearSale offers several APIs and modules to integrate with different platforms, besides our proprietary IT staff to support different types of integration.
How technical do users need to be to use the software?
Training is very simple because what ClearSale offers is a service/decision and not a workbench or collection of tools to be managed. After implementation, relationships will be focused on managing results, regardless of changes in the market, new tools integrated by ClearSale, and so on. There’s no manual intervention needed by merchants/clients, so the user interface is mainly used to watch the performance of ClearSale’s solution.
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