ClearSale works with ecommerce merchants of all sizes with an outsourced solution that can work as your fraud department, or supplement your fraud department's efforts.
Credit card chargeback fraud is a persistent problem for merchants of all sizes, and can be hard to detect. Think you don't have a problem with fraud rates? You may have a false decline problem.
Credit card chargeback fraud is a persistent problem for merchants of all sizes, and can be hard to detect. Think you don't have a problem with fraud rates? You may have a false decline problem.
Training is very simple because what ClearSale offers is a service/decision and not a workbench or collection of tools to be managed. After implementation, relationships will be focused on managing results, regardless of changes in the market, new tools integrated by ClearSale, and so on. There’s no manual intervention needed by merchants/clients, so the user interface is mainly used to watch the performance of ClearSale’s solution.
ClearSale is a multinational company whose mission is to stop fraud without affecting the customer experience. ClearSale’s flagship solution is an end-to-end fraud management solution, combining advanced technology, fraud experts, artificial intelligence algorithms and manual review when necessary. ClearSale simply approves or declines each order, with the option of backing every order with a financial guarantee if desired.
Below are some important aspects about ClearSale.
• Expertise:
o Founded in 2001.
o Hundreds of millions of transactions analyzed yearly in more than 150 countries.
o The oldest fraud prevention company with enterprise and international expertise, which translates into reliability and flexibility to scale to any operation.
• Deep experience with high-risk markets:
o ClearSale has prevented fraud in the most complex and dynamic international ecommerce markets.
o By starting its operations in Brazil (with exclusive focus on fraud prevention), one of the riskiest markets in the world, and achieving 85% market share in that country, ClearSale has experience regarding the CNP fraud scenario in high-risk markets like no other company.
o ClearSale was also able to prove its quality by successfully preventing fraud in several high-risk markets: Mexico, the Middle East, cryptocurrency, and so on.
• Innovation:
o The first provider ever to guarantee chargebacks in the early 2000s.
o The first provider to offer a fully outsourced solution.
o Unlike our competitors, ClearSale has different touchpoints before a transaction is declined - we do not automatically decline orders. Every legitimate order is instantly approved, while the high-risk transactions receive further analysis so that transactions are never incorrectly declined.
• Reliability:
o 2,000+ customers and a 99%+ customer retention rate.
o A profitable, stable and healthy company, ClearSale wasn’t built to raise money.
Riskified, Signifyd, Kount, Cybersource
Orders that would normally be declined by the AI technology of most Fraud screening programs might actually be approved if seen by human eyes. Our proprietary manual review process, unlike that of our competitors, ensures that suspect transactions are always reviewed by a seasoned analyst and never initially denied outright, providing the highest approval rates while virtually eliminating false positives.
Our experience speaks for itself:
1.15 years in business.
2. 99% customer retention rate.
3. More than 2,000 direct clients;
4. Accepting orders in over 150 countries every day.
ClearSale takes responsibility for its Clients' KPIs and as a standalone and comprehensive solution, is continuously improving.
We offer plugins and guides for major platforms (Magento, BigCommerce, Volusion, Prestashop, Shopify, 3D Cart, Woocommerce, Demandware, and many more) that make integrating Clearsale's Solution simple in your CMS or E-commerce Platform. Clients of major platforms can integrate in just three easy steps:
1. Retrieve your plugin
2. Enable the ClearSale module in your Store
3. Keep track of your orders on our dashboard
Our API library and client service team make manual integration simple.
We offer a fair and tailored price, guaranteeing that ClearSale's solution will improve your bottom-line results. Pricing depends on your sales volume and how you plan to use our solution, based on your industry and risk profile.
Yes.
There's no extra cost for training or education. We are continuously building educational content and our clients are assigned to a nominal Post Sales Representative, that supports them with any help or training needed.
Clients of major platforms can integrate in just three easy steps:
1. Retrieve your plugin
2. Enable the ClearSale module in your Store
3. Keep track of your orders on our dashboard
The API page (https://www2.clear.sale/developers/api) represents the communication flow between the client’s and ClearSale’s systems. ClearSale’s API library and client service team make manual integration simple. The full process takes 8 to 12 hours. During the integration process, each customer has a nominally assigned IT consultant. After integration, ClearSale offers 24/7 IT support by phone and e-mail.
24/7 IT support and nominally assigned post-sale consultants are available by phone and e-mail. During the integration, clients are assisted by ClearSale’s IT manager and his integration department, while business and performance-related questions are handled by our Fraud Operations Manager. After clients go live, they have access to 3 teams: The Support Team (who help with integration issues), the Finance Team (who help with billing and refunding issues), and the PostSales Team (who help with performance issues and broad questions).
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