CityBase Testimonials

“When the City of Oakland’s Cultural Funding Program transitioned from receiving hard copy grant applications to an online process, we had many concerns. Our applicant pool includes many artists who have limited experience with online grant applications, and many may be discouraged from applying to our program. CityBase Screendoor’s user-friendly, online grants management tool allows our applicants, review panelists, and program staff to access and use the site with ease. We use Screendoor for our applications submissions, panel scoring, and file storage. The site is incredibly efficient, and the CityBase staff quickly responds to technical assistance inquiries from our program staff and applicants. Screendoor saves our program many hours in staff time and matches the needs of our diverse applicant pool.”

"Customers who want or need to pay in person can do so in locations near their homes. This ensures that all residents have equal access to stay current on their important bills. The CityBase kiosks provide our customers with real-time information about their balance, helping them to avoid fees and penalties. The payment technology makes it easy for people to pay multiple City bills on a single kiosk machine, with automated reconciliation to the right department, which helps our staff.”