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CityBase

Read 32 CityBase reviews and testimonials from customers, explore 53 case studies and customer success stories, and watch 18 customer videos to see why companies chose CityBase as their Government Software

CityBase makes government and utilities easier for everyone. The CityBase platform equally serves people who want to complete a task from their phones, those who are unbanked and must pay a bill in cash, and the public servants who keep government and utilities running smoothly. Today, more than 100 agencies, utilities, cities, and counties use their soft ware to bring hassle-free payments and online services to their customers. CityBase is a business unit of GTY Technology, a leading provider of SaaS/Cloud solutions for the public sector.

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  • 32 Testimonials View
  • 53 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 1394 reference ratings
4.8/5.0 (1394)

32Testimonials

  • "Previously, applicants for a homestead deduction used to wait up to 10 business days to find out if their deductions were approved. Now, we’ve seen it take as little as …

    Abbey Brands Chief Communications Officer, Information Services Agency

  • "It’s important to make our customers comfortable paying in person, and this no-contact payment option does just that. In the long-term, the payment kiosk will ensure there’s a convenient and …

    Dana Pinkert Finance Director

  • "The kiosk replaces our after-hours payment dropboxes, vastly improving customer convenience by giving them real-time information about their account and providing assurance that they are connecting directly to the city …

    Doug Volesky Finance Director
31 more testimonials currently locked

53 Case Studies

  • How Sacramento is Using CityBase Technology to Provide COVID-19 Emergency Economic Relief

  • How San Francisco Enhanced the Payment Experience City & County-wide

    Tajel Shah Chief Assistant Treasurer

  • Volusia County, Florida, to install two self-serve utility payment kiosks

    George Recktenwald County Manager
52 more case studies currently locked

18 Customer Videos

  • Tacoma chose CityBase for reliability, flexibility, and partnership
    Play Video
    Michael Hill Assistant Manager of Customer Services
  • Dine Out Indy gets Indianapolis restaurants back to business
    Play Video
    Sonya Seeder License and Permits Administrator
  • How kiosks mitigate cash-handling & enhance lobby security
    Play Video
    Lisa Vandaveer Supervisor of Customer Services
17 more videos currently locked

Additional CityBase Information & Resources

Read CityBase Reviews, Testimonials & Customer References from 32 real CityBase customers.

Browse CityBase Case Studies, Customer Success Stories, & Customer References from 53 businesses that use CityBase.

Watch CityBase Customer Videos to learn why 18 businesses chose CityBase.

FeaturedCustomers has 2,122,434+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.