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CityBase

Read 32 CityBase reviews and testimonials from customers, explore 53 case studies and customer success stories, and watch 18 customer videos to see why companies chose CityBase as their Public Sector Software

CityBase makes government and utilities easier for everyone. The CityBase platform equally serves people who want to complete a task from their phones, those who are unbanked and must pay a bill in cash, and the public servants who keep government and utilities running smoothly. Today, more than 100 agencies, utilities, cities, and counties use their soft ware to bring hassle-free payments and online services to their customers. CityBase is a business unit of GTY Technology, a leading provider of SaaS/Cloud solutions for the public sector.

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  • 32 Testimonials View
  • 53 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 1224 reference ratings
4.8/5.0 (1224)

32Testimonials

  • "We’re resolving an immediate need to make payments safer in a pandemic for both residents and City employees. And we’re making long-term improvements to our payment system that will streamline …

    Nina Rivas Clerk-Treasurer

  • "Alabama Power provides our customers more convenient self-service options to manage their accounts than ever before, and these new partnerships help our customers easily pay multiple bills at one stop."

    Alvis Wright Marketing Program Manager

  • "It has always been our priority to equally serve every Lawrence resident. We are partnering with CityBase because their technology provides a 24/7 secure, convenient way for the City to …

    Jason Fenwick Deputy Mayor, Controller, Utility CFO
31 more testimonials currently locked

53 Case Studies

  • KC Water Introduces Three Utility Payment Kiosks to Improve Customer Experience

    John Clarkson Customer Service Officer

  • Lakewood Township, NJ, Announces New Bill Pay Kiosks with CityBase

    Patrick Donnelly Municipal Manager

  • Denver Selects CityBase for Unified Payments across the City-County

    Christine Binnicker Deputy Chief Information Officer
52 more case studies currently locked

18 Customer Videos

  • How San Francisco ensures their back-end systems operate efficiently across departments
    Play Video
    Tajel Shah Chief Assistant Treasurer
  • Austin's citywide payments put residents first
    Play Video
    Mark Caraway Information Systems Division Manager, Financial Services
  • indy.gov - Customer Success Story (Sonya Seeder - License and Permits Administrator)
    Play Video
    Sonya Seeder License and Permits Administrator
17 more videos currently locked

Additional CityBase Information & Resources

Read CityBase Reviews, Testimonials & Customer References from 32 real CityBase customers.

Browse CityBase Case Studies, Customer Success Stories, & Customer References from 53 businesses that use CityBase.

Watch CityBase Customer Videos to learn why 18 businesses chose CityBase.

FeaturedCustomers has 1,911,116+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.