“The primary role of the contact center at Springfield Clinic is to facilitate patient access and deliver a patient-first experience. It manages incoming calls, assists patients at the initial point of contact, coordinates communication across various departments, and ensures a smooth interaction with our clinical care teams.”

"We noticed feedback from our attorneys where they were receiving more and more requests from their clients and the courts to have meetings on other platforms. We needed to be able to adjust and accommodate them."

"Cisco was at least 50 percent cheaper once running costs were factored in. Plus, there was no learning curve."

“This really sets the stage for the future of business collaboration."

“Ordering a new circuit to connect a new site to your infrastructure, or chasing new hardware if they are on a different platform can be very costly, and has a very long lead time.”

"Aussie Broadband is really in business to change the telco game. But we also want to still feel like a family with more than 700 people.”

"This partnership with Webex provides a long-term commitment to inclusivity in golf and the growth of the professional game in Australia. This was evident earlier this year when Webex technology was implemented into The Players Series and allowed our local players the opportunity to connect and gain insights from players …

“We used video conferences for our daily start-up meetings to connect, and instead of wasting the better of part of 20 to 30 minutes getting organized, we do it via Webex and were done in five to seven minutes."

“We’ve always been at the edge of whatever’s new, whatever’s the latest, whatever we thought was going to be competitive to the market.”

"The decision to go Wholesale was to effectively leverage not just the Cisco name, but the Webex name as well—and to provide a superior product to the small and medium businesses out here in Australia."

"We see a bright future [with Webex Connect]. We're thinking of video chat, we're thinking of rich communication text, branded text. There are a lot of features there that we haven't used yet that we're excited to use."

“Webex has been fantastic. I've been very engaged in continuing to learn and really wanting to be engaged in what the future has for Webex. And, I've been very involved in the beta channels and seeing what's next. Webex has provided me [with] a path to continue learning. And a …

"It's something that’s very important for us, and what our clients deserve."

“Webex has really helped us collaborate. To be able to whiteboard, to ideate, to mind map the future of the company and connect on a business level in real-time and interact that way—it's brought us speed.”

"In a combined organization, it would not suffice. It's just much too small for us. So, we went shopping for a bigger contact center solution."