“The major factors were call delivery latency and poor quality, which would negatively impact our KPIs. We didn’t have those issues with Webex Calling at all. It’s a better experience for the contact center and the traffic control room.”

“We have no intention of returning to the classroom-only reality. We realized the potential of tapping into the world of online instruction. Future plans include providing methods to allow students to replay recorded lessons. This will allow students to learn at their own pace, while ensuring we keep with our …

“We really needed flexibility. We were very limited with our on-premises setup and needed the ability to adapt to our patient needs. We have multiple call centers, and we wanted to easily scale agents when we needed them to cover different offices.”

"Now users can schedule a whole semester’s worth of classes in just a few clicks."

“Lacking video capabilities, overseas employees felt left out of online meetings. Now it’s as though they’re across the table.”

"This new way of meeting has revolutionized how we practice medicine. Now we want to share it with all our partner affiliates."

"Getting to market 10 percent faster is a huge advantage over our competitors."

“We were able to enter new markets and expand our top line revenue by 20 percent.”

“We’ve accelerated our time to delivery, because account managers can collaborate more easily and extensively.”

“In partnership, Monash University and John Monash Science School’s goal is to create exciting opportunities for students and teachers to engage in groundbreaking emerging sciences.”

"Emerging Sciences Victoria will deliver high-quality, face-to-face learning using WebEx. The WebEx platform enables learners from different schools to learn collaboratively via a live, interactive video link to specialist speakers from our teaching studio here in JMSS."

“Cisco collaboration tools are helping us enhance and redirect time back into patient care. When we hear from our users that technology has made their lives easier, we know we’ve succeeded.”

“People can engage and innovate: anywhere, any time, on any device. Cisco collaboration makes it easier to exchange ideas, pool resources, and unlock business intelligence.”

“Our subject-matter experts are spread around the organization and having collaboration technology means they can get involved in meetings without having to move around. Video conferencing is important because we can use it to share visual materials such as maps and diagrams with our customers.”

“Our Cisco collaboration tools have made a major difference in how IT is perceived by the organization and ultimately, are improving project quality and delivery times to our clients.”