208 Cin7 Testimonials

“The onboarding is superb. Very patient with new users like me.”

"We’re able to help people at that higher level, whether that be other accountants, or their clients or the business-owners that come to us directly. [Cin7 has] opened up more opportunities with clients that we couldn’t help before because we were focused on the solutions that were really geared toward smaller businesses."

“Cin7 just looked like the one that was going to integrate seamlessly and give us the same benefits that we had experienced with Starshipit. It allowed us to digitize our files so we could have back orders, awaiting stock, incoming now or ready to go. And through Starshipit, once orders are ready to go, the customer is notified instantly. Even though not sending out an order is bad, if you’re communicating with the customer and you’re being honest and truthful, the customer is going to have a better experience. At the end of the day, it’s about making sure that the customer has a great shopping experience with us, and Cin7 allows us to do that. The whole process is seamless and gives us more information about the orders.”

"Thank you so much for your guidance during this process Jean. Your patience was incredible as I asked many questions while ingesting the features of the Cin7 system. You made what seemed to be a daunting learning curve feel simple and was able to navigate me through all the scenarios I brought to you. I will definitely recommend Cin7 to others, and would definitely recommend them on-boarding with you."

"I was having issues with COGS not showing up on a number of orders due to incorrect invoice statuses set. To resolve these issues, I really needed to be able to figure out all the orders from the beginning of the year that had been set incorrectly. Amjad did such an amazing job of customizing a number of reports for us and it's made the task so much easier. Brilliant. Thank you Amjad."

"We had a very positive experience with Jean. There are definitely many moving parts to ERP and she was more than willing to answer each and every question we had and bring us the right resources every step of the way, scheduling additional calls with our team members as needed. We really appreciate her regard for time and helping keep us on track for launch."

"During the onboarding process, Jean has been amazing in so many ways. From answering any questions that have been addressed by multiple people in our company to making a seamless transition for us into a program that fits our needs, Jean has done it all. We can’t thank Jean enough for the all the help she has provided to us on inventory management and getting our accounting software onboard as well."

"Jean has been incredible help for our integration. I’m sure our workflow was a lot more complicated than others but Jean handled it like an expert and never left us in the dark. She’s definitely one of the most patient people I’ve ever worked with, and I would recommend her to anyone who is looking to use Cin7. Look forward to working with her again."

"Jean was very patient and understanding towards our small businesses unique needs and went the extra mile to make the onboarding experience happen quickly to meet our tight timeline."

"The sales automation bots by Cin7 are SO AMAZING. Our customers get automatic order confirmation emails with tracking numbers, order details, and a link to pay right there in the email. This is helping us save time internally, as well as solving customer service tickets before they ever come up. Thanks, Cin7 support team, for continuing to make improvements that help our team and customers."

"Cin7 is a fantastic system to use and extremely easy to navigate and helpful as it makes day to day tasks faster and must easier to complete. As a Purchasing Officer, I find it makes my job a lot easier as there are various different sections in Cin7 that allow me to access reports, data and reordering levels that help our company run smoothly."

"We are medium-sized manufacturing and sales company rapidly growing year by year in the online space. Cin7 inventory management and integration met our operational needs from the moment we started using it. It’s a robust and fast platform with great customer service and support. Cin7 outperformed all the previous ERP software we’ve tried before."

"Jean was great to work with. She was super patient while I was trying to learn everything. I love her creative backgrounds on zoom. Overall we felt very well taken care of. I would choose to work with Jean any day of the week."

"Thank you so much, Nyl. I truly enjoyed working with you. You were so helpful and always had the answer to my questions. Wishing you the best of luck in the future."

"I required a workflow of how to issue a POS refund. The response was sent back in the form of a video which was a great demonstration of exactly what I was after."