We have never felt more confident about our IT structure, which allows us to focus on our core business. Our team agrees we could not have made a better choice!

Slalom’s tool is the first of its kind, and it’ll raise the success probability of our complex change efforts.

Firstly, as a company, they epitomise trust. Their products are their people and they are really good at what they do, in fact, I’ve not come across better. I’ve dealt with many specialist contractor firms across three continents and these people are highly talented and competent. It’s because they are so competent, it’s easy to trust them with our critical systems. ​ I’ve found that with SysTalk, their level of transparency is particularly refreshing compared with their competitors I’ve come across. They don’t hide behind onerous contracts and try up-sell at every opportunity because SysTalk’s handshake means something and they’ve proven it. This is especially true in a crisis as they’re fantastic with support and their expertise is excellent. ​ Their level of intimate knowledge of our complex system is outstanding. SysTalk are truly part of our team and I use them extensively as if I have a problem I know I can ask them to fix it at any time and they do!

Firefighters work 24 hours a day, seven days a week. As a charity which is charged with caring for them and their families, we keep the same hours- and we need our network and IT resources running at peak efficiency to keep the pace. Nonprofits like ours need this level of IT management, but a full-time staff person dedicated to this purpose is often impractical. That’s where Xonicwave excels. They’ve been taking care of our IT needs for years and we’ve been very happy with their customer service, expertise, and dedication to our success. We wouldn’t go anywhere else for third-party IT management.