“CheckMarket is a good and reliable partner for us. They offer excellent service and respect agreements and deadlines. Furthermore, the contact is pleasant and result-oriented.”
"Simple, very effective tool, does what it is supposed to do."
Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.
SQM Group is a North American customer experience software firm. SQM provides FCR and CX Insights Software to the call center industry which is powered by a Software as a Service (SaaS) platform. They are a specialist firm for the call center industry in measuring, benchmarking, tracking, and improving FCR. At the heart of their services is SQM™ FCR Insights software, FCR research, best practices consulting, and awarding for FCR performance. They help call centers to improve FCR, deliver a great customer experience, reduce operating costs, and improve the Net Promoter Score.
SurveyMonkey is the world’s leading People Powered Data platform enabling curious individuals and companies – including 100% of the Fortune 500 – to have conversations at scale with the people who matter most. SurveyMonkey helps organizations gather reliable data about people what they think, how they feel, and what they want. They help them transform that feedback into business intelligence that drives growth and innovation.