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    4.7 / 5.0
    Customer References10 total
    About

    GemSeek Consulting is a market intelligence and consulting company with an inquisitive character. They help their clients make informed decisions based on market research evidence, rigorous business analysis and predictive modeling.

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    4.7 / 5.0
    Customer References22 total
    About

    SQM Group is a North American customer experience software firm. SQM provides FCR and CX Insights Software to the call center industry which is powered by a Software as a Service (SaaS) platform. They are a specialist firm for the call center industry in measuring, benchmarking, tracking, and improving FCR. At the heart of their services is SQM™ FCR Insights software, FCR research, best practices consulting, and awarding for FCR performance. They help call centers to improve FCR, deliver a great customer experience, reduce operating costs, and improve the Net Promoter Score.

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    4.7 / 5.0
    Customer References296 total
    About

    Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with businesses and brands. The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monitoring, competitive insights and social CRM features. Sprout Social is known for its intuitive, easy-to-use web and mobile platforms.

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