142 Chargebee Testimonials

"Our weekly reporting is faster — so it saves me 20% for that. And just reconciling MRR on a monthly basis to what's in our financials — all that is done in 50% less time than what it would have taken to do regularly before."

"We love that Chargebee takes the pain out of managing our subscription billing and provides a scalable platform for us to grow without worrying about losing control or creating administrative nightmares. Without Chargebee, there's no way we would be able to scale our business the way we have."

"What's really interesting is that every single person in our company is extremely familiar with Chargebee and how to use it and how to get the most out of it. And there is no other tool besides Slack that that applies to. And I think that just demonstrates how critical subscription billing management is to the leadership, to the product team, to sales, to customer support. It's easy to think of it as just an operational piece of your backend, but it is quite critical. And I would not have guessed that back in 2016. I would say this is a ‘set-it-and-forget-it’ piece of technology."

"Being able to automatically reconcile Stripe payments, transfers and fees is a huge win and as with everything Chargebee does, it's solid and feels like they've thought of everything."

"The biggest thing we loved is the API, it was SO EASY to integrate with Chargebee, we love it."

"Chargebee’s reliable, yet flexible system has allowed us to support tens of thousands of subscribers with minimal engineering overhead. Their API-first design philosophy enables rapid development and limitless customization where desired. Developing on top of Chargebee’s recurring billing system is a wonderful experience."

"They’re like a team of Gandalfs."

"Our finance team no longer spends long hours on mundane manual work and we now have more time to do financial analysis and make strategic business decisions. [With Chargebee] less time is spent punching in numbers and more time spent is on the big picture.”

"The invoice dunning works way better - we were able to recover lots of due payments. We can work with coupons embedded in Chargebee [and] quickly edit a subscription. I’d say that the top advantage is the time saved with all the quick actions, the intuitive interface and the reactive customer support."

"We know that Doodle is used for many things - from sign-ups for events and meeting friends, to business meetings and salespeople scheduling calls. We realized that there’s a use-case that we touched, but we haven't solved completely yet: the busy professional. They have multiple meetings in offices every week and need to find a suitable time for groups within and outside their organisation. So we set out to win this market."

"We were evaluating multiple vendors and had a set of criteria (i.e. multi-lingual, Stripe support, pricing, full API access, etc.) that we looked at. Chargebee scored best or at par with others on most points on our list, so it was an easy choice."

"Flexibility around subscription types is probably the biggest win — being able to view all our subscriptions in one place and learning the absolutely everything in the subscriptions trail. Chargebee cut down time spent managing subscriptions by about 80% compared to our previous process."

"With the adoption of Chargebee as one factor, we’ve grown our MRR by over 35% in the last eight months. We’ve reduced churn by over 100%. We’ve made the team more effective, more informed, and more empowered to help our customers. For Whiteboard, Chargebee has been a pivotal and indispensable tool."

"We were able to launch our automated set-up a lot earlier than we could have. If we would have realized that Chargebee exists, a year earlier, we would have started using them at that point!"

“It’s not the architecture of the product but of the company that matters too.”