142 Chargebee Testimonials

"I've always thought of payment gateways like Braintree, as more connected to the bank and less connected to the customers. Never, the other way around. For a customer driven SaaS business, you need a reliable system like Chargebee that takes care of the latter."

"What I really like [about Chargebee] is the ease of changing prices. Having hardcoded the pricing, it was a nightmare to deep dive into the code and change the prices, wait for another release, only to repeat the process a week later, again. Chargebee's usability of the portal really helps, because we can easily change the pricing in Chargebee, and immediately see the results. It's a very intuitive process to re-test the pricing as well."

“While evaluating out-of-the-box eCommerce platforms like Shopify with Recharge and other plug-ins, we quickly realized that the degree of complexity involved in creating individual meal plans required us to create our custom application. So we adopted a headless stack with complete control on the frontend while Chargebee’s seamless API integration took care of the subscription layer at the backend."

"We love that Chargebee takes the pain out of managing our subscription billing and provides a scalable platform for us to grow without worrying about losing control or creating administrative nightmares. Without Chargebee, there's no way we would be able to scale our business the way we have."

"The biggest thing we loved is the API, it was SO EASY to integrate with Chargebee, we love it."

"Chargebee’s reliable, yet flexible system has allowed us to support tens of thousands of subscribers with minimal engineering overhead. Their API-first design philosophy enables rapid development and limitless customization where desired. Developing on top of Chargebee’s recurring billing system is a wonderful experience."

"They’re like a team of Gandalfs."

"Our finance team no longer spends long hours on mundane manual work and we now have more time to do financial analysis and make strategic business decisions. [With Chargebee] less time is spent punching in numbers and more time spent is on the big picture.”

"The invoice dunning works way better - we were able to recover lots of due payments. We can work with coupons embedded in Chargebee [and] quickly edit a subscription. I’d say that the top advantage is the time saved with all the quick actions, the intuitive interface and the reactive customer support."

"We know that Doodle is used for many things - from sign-ups for events and meeting friends, to business meetings and salespeople scheduling calls. We realized that there’s a use-case that we touched, but we haven't solved completely yet: the busy professional. They have multiple meetings in offices every week and need to find a suitable time for groups within and outside their organisation. So we set out to win this market."

"We were evaluating multiple vendors and had a set of criteria (i.e. multi-lingual, Stripe support, pricing, full API access, etc.) that we looked at. Chargebee scored best or at par with others on most points on our list, so it was an easy choice."

"Flexibility around subscription types is probably the biggest win — being able to view all our subscriptions in one place and learning the absolutely everything in the subscriptions trail. Chargebee cut down time spent managing subscriptions by about 80% compared to our previous process."

"With the adoption of Chargebee as one factor, we’ve grown our MRR by over 35% in the last eight months. We’ve reduced churn by over 100%. We’ve made the team more effective, more informed, and more empowered to help our customers. For Whiteboard, Chargebee has been a pivotal and indispensable tool."

"We were able to launch our automated set-up a lot earlier than we could have. If we would have realized that Chargebee exists, a year earlier, we would have started using them at that point!"

“It’s not the architecture of the product but of the company that matters too.”