75 ChamberMaster Testimonials

“I have over 40 years of experience working with IT customer service people, and the ChamberMaster team is the best. When I ask a question via live chat, I always get specific answers from very knowledgeable people.”

"Using the credit card processing system is so nice. Before, we were dealing with another vendor who required us to pay dues to a retail association as well as the fees. Now it’s all together through ChamberMaster."

"We have been using ChamberMaster for over 6-years now, and from day one, we have appreciated their service and support, and their willingness to always innovate and help make our jobs easier."

"We converted to ChamberMaster less than a year ago and are extremely happy with the results. As the staff Liaison to our Ambassadors and several other groups, contacting them as well as maintaining information about them is so much easier! From events to reports to each member having their own portal, ChamberMaster has made our lives (and the lives of our members!) more productive, more accurate and more current. I would highly recommend ChamberMaster to any Chamber organization that is looking to move to the next level. One caveat: GIGO (Garbage In, Garbage Out) still applies - take the time to clean up your current system BEFORE you convert! AIso, if you're using QuickBooks, the transition to ChamberMaster is more involved (we did that conversion separately). But once the two programs are talking to each other, it's wonderful!"

"Even with all that ChamberMaster offers it is their emphasis on offering excellent customer service and support that I appreciate the most. Their live, U.S. based support team listens and as a result their services have evolved over time to match our needs."

"ChamberMaster has taken our chamber to the next level of professionalism. Our members can register for events online and get a reminder email about those events. We’re able to track and change member information, and then that info goes directly to our website, thus simplifying the process. We can even send emails to a given category of members. We LOVE ChamberMaster."

"I’ve had nothing but positive experiences with ChamberMaster—the product and service. The customer service is exceptional and the technical team is awesome. I know our chamber would be lost without ChamberMaster, and I’m very glad we upgraded to the Plus package. Like a lot of chambers we’re extremely busy with minimal staffing, and ChamberMaster really helps in communicating with members, reporting and invoicing. It also gives our members a platform to advertise and communicate with other members. Can’t say enough about you!"

"We continue to receive great reviews for the redesigned website! We are LOVING the information request feature we had a request the 1st morning the site was live! I realize this may not be a big deal at larger Chambers but it was a big deal for us! We believe the website is going to be one of the best tools we have and are excited about learning even more about all the features."

"CHAMBERMASTER offers one of the very best customer-support systems we have ever encountered. The program is easy to use and our members love it."

"My lifelong chamber career is littered with horror stories caused by other software "solutions" that quite simply did not solve anything. Your company is a breath of fresh air. Absolutely and without a doubt you have the best chamber membership software on the market. I have worked for chambers of commerce since I was 17 years old. I have been on the senior staff of two chambers and President & CEO of three chambers. Plus, I spent 14 years as a consultant to 200 other chambers in 14 states. I have had experience using virtually all the software out there, either on staff or as a consultant to chambers. I can say the following without exaggeration: No one has a better product than ChamberMaster. No one has an easier to use product than ChamberMaster. No product is easier to TRAIN employees on than ChamberMaster. I especially like that ChamberMaster is 100% web-based so I don't need to worry about installing software on any computers or worry about what operating system anyone is using. I also like the value great value for the money. I also like that when you come out with improvements and new versions, they are meaningful upgrades, not just cosmetic add-ons to an existing shell, the way some other companies do. Most importantly though is the customer service. This is where you are head and shoulders above all others, including some that may have SOME features attempting to come close to yours."

"We have found ChamberMaster to be an extremely valuable tool to use. It is easy to learn and use. Our staff is very happy with the features it offers and finds the ChamberMaster staff responsive to our questions and needs. Our chamber members are excited about the new features we have been able to offer them and find a greater membership value since we have launched them. Thank you."

"I have been very pleased with ChamberMaster. It is more user-friendly than the previous system I was using. ChamberMaster allows me to offer members easier access and links to social media. I would recommend ChamberMaster to other businesses investigating a new database system."

"ChamberMaster's is an easy to use and effective program for our Chamber. We use it for membership, referrals, and calendar of events to keep our community up to date of things happening in our area. We find the staff at CM easy to communicate with and are very helpful. We have CM integrated with our website and it makes it easy for us to update pages when needed. There is a lot CM can do that we have not even tapped into yet. Look forward to working with the program for years to come."

"From the first day we started using ChamberMaster, our efforts to provide excellent service to our members has risen dramatically. Every step of the way we've had first-class service from an excellent team at ChamberMaster. Through initial setup, Website building and then as we've learned how to maximize the software for our needs, the team has always been among the best we've ever dealt with."

"ChamberMaster is Access on steroids. As a long time database manager, this is one of the best software packages around. The integration between finance/events/membership is what makes a chamber run smoother. Having everything in one place makes more sense than having all your information scattered. Don’t take for granted that it can do more like member login, job posting and advertising. I would highly recommend it."