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CGI Case Studies

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    4.7 / 5.0
    Customer References22 total
    About

    KNOWARTH Technologies is ONE-STOP-SOLUTION for all your needs of consulting, requirement analysis, architecture, design, implementation, deployment and maintenance of enterprise systems. KNOWARTH Technologies is a brainchild of passionate technopreneurs having vast experience in managing, designing and delivering large scale enterprise solutions with prime focus on achieving business goals with high performance systems.

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    4.7 / 5.0
    Customer References12 total
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    Polar Systems, Inc. has built a reputation as being one of the premier IT consulting & Managed Service Providers in the Pacific Northwest. With more than 30 years of experience in the field and over 10 years as a leader in the managed services space, they take great pride in recommending the right technologies and believe it is paramount to building long-term partnerships.

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    4.7 / 5.0
    Customer References20 total
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    Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%

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