“Truphone has a simple premise for customers, but under the hood there is enormous complexity - in tariffing, in billing and in operations. We conducted a detailed competitive RFP and Cerillion emerged as the clear winner – it has the scale and strength to handle the complexity of our offering, …

“Cerillion helps us deliver a much better customer experience because the CRM Plus product is specifically designed for telecoms services. We are able to query the system much faster than other platforms, and when we train our CSRs, they very quickly grasp the functionality because of the ease of navigation …