Access even more references from these marketplace competitors
Founded in 2014 within the startup studio eFounders, Aircall develops a software only phone system for support, sales, marketing and call-center teams. Aircall is designed to be entirely self-service, extremely easy to use, and connects to any other business software. It’s currently used by thousands of teams in 35 countries all over the world.
Anywhere365 has become the world’s leading cloud-based dialogue management and contact center platform, native to Microsoft Teams. It lets you fully leveareg all existing investments in the Microsoft ecosystem in the secure infrastructure of Microsoft Azure. Anywhere365 is uniquely built for the Microsoft buyer and lets you engage your customers effortlessly across any communications channels, from any device and any location. Realtime voice-to-text processing translates over a dozen (for a chat even for over 60) languages. While AI Bots handle all routine requests, live agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring the first contact resolution of their issues.
CXM is a solution provides leading edge workforce optimization solutions for contact centers and enterprise level business clients. CXM was developed based on a client request for a solution that was easier to use and less expensive than what was available on the market.
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