"Primark Stores Limited has been using McAfee Total Protection since 2005 as a comprehensive tool to protect them against web and mail based threats. Caretower recognised Primark's need for an integrated solution that would allow them to manage multiple threats whilst maintaining a high degree of user control, recommended McAfee Total Protection. The combination of Caretower's advice and professionalism coupled with their McAfee IT security expertise is why Primark consider them one of their main IT Security suppliers. In addition to this, Primark have a Caretower support contract which gives them direct access to an engineer at any time they want. Caretower has always been a delight to work with; their support team have always shown great technical knowledge when dealing with Primark's queries. From the start their support, advice and work ethics have always been of the highest standard. Primark are more than happy to continue using Caretower as a supplier in the future."
"I wanted to make you aware of an issue I had importing networks into our firewall. Sophos had said that I could import IP's, IP Ranges but not networks. I found some information online that suggested you could create and XML file that would import these, as I have over a thousand to import this would have been very difficult to do manually. I asked Mitko Nikolov if he could provide any advice on this. What Mitko came back to me with was exceptional and I could not have been more pleased with his efforts. Mitko provide me with a spreadsheet that basically did all the work for me, all I have to do was paste the IP's into the spreadsheet and export it to XML. I was never expecting Mitko to do all of this work to get us sorted out. I could not say enough about the exceptional piece of work that Mitko did. I wanted to make you aware of this and tell what fantastic customer service I was provided with."