"After a great deal of research the Yule Catto Group purchased from Caretower on behalf of sixteen of its Operating Companies spanning eight countries. Caretower were chosen because they, uniquely, offered a competitive price, extensive product knowledge, implementation consultancy, training, on-going support and formal software supplier recognition. The sales process was efficient with Caretower quickly recognizing and responding to the key Yule Catto requirements. The two-day training and demonstration sessions showed how the new virus scanner and management program should be deployed and, with the additional aid of the documentation provided, the companies were able to install the software independently. Ongoing support has been good and Caretower has answered telephone calls promptly and provided the necessary information. Proactive calls to check on their own performance are much appreciated and demonstrate a confidence in their ability to provide a quality service. One site of 120 network users suffered from a virus attack during the Roll out period. Internally we had spent a number of days trying to clear the virus only find that it reappeared later. Caretower were asked to help clear the virus. Immediately a consultant was made available and his knowledge and attitude were refreshing. He was soon able to develop a plan, improve operational techniques, and clear the virus completely. I would not hesitate to recommend Caretower as a supplier of the software."