"Through Caplena we were able to enhance the skills of our team, amplifying our role as enablers and advisors. The effort of the prior outlined processes of manual coding was reduced by up to 90%!"
"We needed a tool that allowed us to quickly and cost-effectively analyze 50’000 verbatims per quarter while still making sure that the output is as interpretable and accurate as if it were fully analyzed by humans. Caplena is the only tool we’re aware of which can achieve this, notably four all our languages (German, French, English, Italian)."