Caplena Testimonials

"Through Caplena we were able to enhance the skills of our team, amplifying our role as enablers and advisors. The effort of the prior outlined processes of manual coding was reduced by up to 90%!"

"Caplena is our invaluable partner in comprehending the voices of our passengers across the globe. With the capacity to manage vast volumes of open-ended responses in multiple languages, it auto-categorizes topics, providing insights into aspects like driver behavior, punctuality, and hygiene, while maintaining neutrality and objectivity. This empowers us to pinpoint areas for improvement without biases, ultimately enhancing our operations and customer experiences."