Read 16 Caplena reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 4 customer videos to see why companies chose Caplena as their undefined

Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them.

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Customer Rating Review Scorebased on 590 reference ratings
4.8/5.0 (590)

16Testimonials

  • "We were looking for a platform that runs state-of-the-art machine learning software and still allows us to keep control over the coding behavior at all times. Most other tools act as a black box in this regard. Also, it was critical to us that the tool can be integrated into our workflow using a modern and easy-to-use API."

    Eleonora PaulBusiness Analyst
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13 Case Studies

  • Through Caplena Dr. Schär was able to enhance the skills of their team, amplifying their role as enablers and advisors

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4 Customer Videos

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    Lisa KnowlesUser Insight Analytics Manager
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Additional Caplena Information & Resources

Read Caplena Reviews, Testimonials & Customer References from 16 real Caplena customers.

Browse Caplena Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Caplena.

Watch Caplena Customer Videos to learn why 4 businesses chose Caplena.

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