Access even more references from these marketplace competitors
Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them.
"Through Caplena we were able to enhance the skills of our team, amplifying our role as enablers and advisors. The effort of the prior outlined processes of manual coding was …
"We used Caplena to improve the Teufel Boomster, which had high satisfaction ratings, but quantitative KPIs showed room for customer-centric improvement. Caplena helped us identify areas for improvement, like a …
"We were looking for a platform that runs state-of-the-art machine learning software and still allows us to keep control over the coding behavior at all times. Most other tools act …
Read Caplena Reviews, Testimonials & Customer References from 16 real Caplena customers.
Browse Caplena Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Caplena.
Watch Caplena Customer Videos to learn why 4 businesses chose Caplena.
FeaturedCustomers has 2,129,349+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
