Read 16 Caplena reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 4 customer videos to see why companies chose Caplena as their undefined

Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them.

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Customer Rating Review Scorebased on 512 reference ratings
4.8/5.0 (512)

16Testimonials

  • "What truly stands out for us with Caplena is the customizable topic collection and the user interface that allows us to fine-tune the coding process. It's incredibly easy to use and update the data on a regular basis, as we continually update and improve our product. This ensures that we always stay at the forefront of providing the best user experience and cutting-edge features to our customers."

    Lisa KnowlesUser Insight Analytics Manager
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13 Case Studies

  • AI-driven Driver Analysis of Hansaplast Amazon Reviews

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4 Customer Videos

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    Lisa KnowlesUser Insight Analytics Manager
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Additional Caplena Information & Resources

Read Caplena Reviews, Testimonials & Customer References from 16 real Caplena customers.

Browse Caplena Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Caplena.

Watch Caplena Customer Videos to learn why 4 businesses chose Caplena.

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