"We’ve eliminated the time spent updating spreadsheets, officers simply update the record in the field and it’s updated in the Council Tax system as soon as they synchronise. We’ve also eliminated duplicate keying of data when creating a new Council Tax property, these are now created from building works records …

"This is a great example of partnership working and the money that has been saved will help councils to protect their budgets and services. The single person discount is there to help ease the financial burden of residents living on their own and it’s important that only those who really …