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Civica

Read 317 Civica reviews and testimonials from customers, explore 250 case studies and customer success stories, and watch 8 customer videos to see why companies chose Civica as their Public Safety Software

Civica is a market leader in specialist systems and business process services that help organisations to transform the way they work. Through experienced people who understand service delivery, the Group applies software, managed services and outsourcing to help customers streamline their activities.

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  • 317 Testimonials View
  • 250 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 5820 reference ratings
4.7/5.0 (5820)
  • Fall 2025 Top Performer Public Safety Software
    Press Release Report
  • Summer 2025 Top Performer Corporate Learning Management Software (LMS)
    Press Release Report

317Testimonials

  • "My advice would be to use one central system to handle data. Working from separate data created in excel is like an additional database. By using excel in parallel, your …

    John Murray Senior Environmental Health Officer

  • "In our first branch before the mobile solution was activated we were hitting around 60% compliance for all visits. We had a feeling that the Coldharbour system would improve the …

    James Hockley Systems Development Manager

  • The Authority Employee Kiosk Module does exactly what it needs to do without being complicated.”

    Mat Dyce Coordinator Business Transformation
316 more testimonials currently locked

250 Case Studies

  • Remote work made easy for Cheshire West and Chester's legal team

    Nicola Newton Litigation Legal Officer

  • Melton’s customer-centric approach to Council services improves customer request time and reduces …

    Pamela Warwick Business Transformation Manager

  • Supporting employees with modern and engaging digital learning content such as immersive …

    Mat Tinker Senior Learning Manager
249 more case studies currently locked

8 Customer Videos

  • Foreign, Commonwealth & Development Office - Customer Success Story (Jenny York - PM L&D, HR Directorate)
    Play Video
    Jenny York PM L&D, HR Directorate
  • North Yorkshire County Council makes immediate and long term savings with CivicaPay
    Play Video
    Gary Fielding Corporate Director Resources
  • Professional Golfers' Association - Customer Success Story (Mark Skinner - Head of Business and Management Department)
    Play Video
    Mark Skinner Head of Business and Management Department
7 more videos currently locked

Additional Civica Information & Resources

Read Civica Reviews, Testimonials & Customer References from 317 real Civica customers.

Browse Civica Case Studies, Customer Success Stories, & Customer References from 250 businesses that use Civica.

Watch Civica Customer Videos to learn why 8 businesses chose Civica.

FeaturedCustomers has 1,906,061+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.