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Civica

Read 317 Civica reviews and testimonials from customers, explore 250 case studies and customer success stories, and watch 8 customer videos to see why companies chose Civica as their Public Safety Software

Civica is a market leader in specialist systems and business process services that help organisations to transform the way they work. Through experienced people who understand service delivery, the Group applies software, managed services and outsourcing to help customers streamline their activities.

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  • 317 Testimonials View
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  • 8 Customer Videos View
Customer Rating Review Score based on 5886 reference ratings
4.7/5.0 (5886)
  • Fall 2025 Top Performer Public Safety Software
    Press Release Report
  • Summer 2025 Top Performer Corporate Learning Management Software (LMS)
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317Testimonials

  • "We faced the confluence of moving residents online, a number of vacancies and the busiest time of the year. So coming up to peak time around annual billing we knew …

    Sharon Basing Team Manager

  • "At the PPF, we are always trying to think of new ways to make our members' lives as easy as possible, so it was logical for us to look at …

    Sara Protheroe Chief Customer Officer

  • "The Commission developed a close working relationship with Civica and we found them extremely responsive during all phases of the project. Users inside and outside the Commission praised the system …

    Phil Tucker Head of ICT & Facilities
316 more testimonials currently locked

250 Case Studies

  • Revenues and benefits contact centre supports Enfield residents

    Geoff Waterton Head of Service Assessment and collection services

  • A single view of patient data reduced 25% of returned mail

  • Performance improvements, streamlined support and increased confidence with Civica's cloud-enabled software

    Mark Barrett Senior Accountant
249 more case studies currently locked

8 Customer Videos

7 more videos currently locked

Additional Civica Information & Resources

Read Civica Reviews, Testimonials & Customer References from 317 real Civica customers.

Browse Civica Case Studies, Customer Success Stories, & Customer References from 250 businesses that use Civica.

Watch Civica Customer Videos to learn why 8 businesses chose Civica.

FeaturedCustomers has 1,911,109+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.