"HEMA and Capgemini worked shoulder to shoulder to take the next step in our omnichannel growth strategy. Capgemini was chosen as our implementation partner based on its strong experience in the retail sector and ability to create an advanced and attractive customer services workflow and workplace for our employees. I am pleased with the overall excellent customer experience capabilities demonstrated through the bid process and the project.”
"The test partnership with Sogeti offers us the opportunity to meet our test objectives, improve quality, flexibility and lower costs for testing. By offshoring an important part of the testing activities, we have identified and realized substantial savings."
"We have been modernising our internal administrative processes by changing from paper-based systems to an electronic service. While this has worked well internally, we were left with around 10,000 staff unable to access our internal systems online from their place of work. We wanted to give all of them secure access to the appropriate MOD systems from any Internet-connected PC."
"The implementation of Capgemini IBX Business Network’s eProcurement technology has helped us achieve significant cost savings on purchased volume."
"I was impressed by the way Capgemini worked with us, quickly developing a deep understanding of our business. The project gave us powerful insights about how our organisation currently works and offered a number of good opportunities for performance improvement, which ExCom have asked to be taken forward"
"This is a perfect example of close collaboration between HMRC and our IT partners resulting in a flawless IT delivery."
"The success of this important transfer is a product of the careful planning, testing, rehearsing and collaboration between Capgemini, the outgoing supplier, Fujitsu, trade users and HMRC."
"The level of control we had through the suite of monitoring tools was extraordinary, as too was the level of collaboration between different people across different teams."
“The fact that over a weekend we successfully moved huge amounts of data and 17 IT systems with 300 interfaces is a fantastic achievement."
“This is a great example of really effective public sector delivery. All the hard work from the HMRC business and the great partnership working with the Aspire team and our own frontline staff ensured this success."
“The Ecosystem framework encourages innovation and enables us to maximize value and optimize resources for the benefit of HMRC.”
“I am most impressed that with a 45% increase, the system coped so well.”
“A truly outstanding success given the size and complexity of the task.”
“The implementation of this truly innovative project breaks new ground for HMRC.”
“Recognition of the quality of effort and delivery achieved by HMRC and Aspire working together pays testimony to effective collaboration. CTF is a project of which we can all be justly proud, delivering key government policy to time, cost and quality."