“Every sales department should have telephony. We needed a solution that would allow us to build on the hard work of the department, retain our clients, and ensure constant corporate communication. Initially, we were choosing between two providers – we opted for CallGear because of their high-quality and responsive technical …

“Each club operated in its own way. Some managed to establish communications, while others had problems with technical support. Sometimes employees had to exchange specific experiences to find out why certain telephony did not work for some, while it did for others. At the same time, there was no oversight …