"The decision to adopt and the start of operation were both quick. The speedy support from the customer success team was great. They visited us frequently, conducted interviews, and provided lectures. They were inventive in how they taught us to use it and quickly responded whenever we had questions. When …

"The most important thing for establishing a system is to gain understanding. Although it varies, people have a bias towards maintaining the status quo and will resist any system, no matter how wonderful, if it is forced upon them. Going forward, whether it's in terms of man-hours or cost, visible …