"In early 2013 we converted over to the BMI OP Revelation software package operating on a Microsoft NAV platform. This system is operating in a “cloud” environment and is accessible directly from any of our locations. We had been using a legacy ERP system for over 20 years. Though we had completed several upgrades and modifications, technology was becoming a liability, not an asset. We were continually dealing with inefficiencies due to multiple data bases, product issues, internet integration difficulties, and ultimately, a “less than ultimate” customer experience on the web. Therefore, we began looking for a fully integrated web and back office solution. This process took a number of years and took us to several different solutions. Ultimately BMI OP Revelation was the best fit for our business model. From a web customer perspective, it is easy to search and find products, place orders and check out. There are many options to choose from for the web customer experience and can be changed for each individual customer. A few examples are: budgets, P.O. number requirements, approval levels, “on account” VS credit card payments, even customer specific products. From a back office point of view, fully integrated EDI capabilities with wholesalers, efficient order entry, ability to support stocking warehouses, multiple delivery routes and processes, and a robust financial support package were all critical issues to be addressed. BMI OP Revelation is a stable, technologically current, easy to understand program that allows us to offer our customers a state of the art experience that rivals any other program in the market. The team at BMI is easy to work with and is knowledgeable about the issues that are facing our industry. They are willing to think creatively to offer solutions that will continually improve the system. A significant amount of our sales originates on the internet. Keeping product information and pricing accurate was always difficult due to multiple data bases in our prior system. The BMI OP Revelation program is fully integrated between the back office and the web store. Maintenance only needs to be accomplished in one place and it is effective system wide. We are currently working with the BMI team to integrate the program with a Promotional Products and Printing web application. Adding product offerings for our customers will strengthen our relationship and make us an even more valuable business partner to our clients. I would certainly recommend that anyone in the market for a system should look at BMI. It will not fit for everyone, but has a great deal to offer."