Business Management International Testimonials

"In early 2013 we converted over to the BMI OP Revelation software package operating on a Microsoft NAV platform. This system is operating in a “cloud” environment and is accessible directly from any of our locations. We had been using a legacy ERP system for over 20 years. Though we had completed several upgrades and modifications, technology was becoming a liability, not an asset. We were continually dealing with inefficiencies due to multiple data bases, product issues, internet integration difficulties, and ultimately, a “less than ultimate” customer experience on the web. Therefore, we began looking for a fully integrated web and back office solution. This process took a number of years and took us to several different solutions. Ultimately BMI OP Revelation was the best fit for our business model. From a web customer perspective, it is easy to search and find products, place orders and check out. There are many options to choose from for the web customer experience and can be changed for each individual customer. A few examples are: budgets, P.O. number requirements, approval levels, “on account” VS credit card payments, even customer specific products. From a back office point of view, fully integrated EDI capabilities with wholesalers, efficient order entry, ability to support stocking warehouses, multiple delivery routes and processes, and a robust financial support package were all critical issues to be addressed. BMI OP Revelation is a stable, technologically current, easy to understand program that allows us to offer our customers a state of the art experience that rivals any other program in the market. The team at BMI is easy to work with and is knowledgeable about the issues that are facing our industry. They are willing to think creatively to offer solutions that will continually improve the system. A significant amount of our sales originates on the internet. Keeping product information and pricing accurate was always difficult due to multiple data bases in our prior system. The BMI OP Revelation program is fully integrated between the back office and the web store. Maintenance only needs to be accomplished in one place and it is effective system wide. We are currently working with the BMI team to integrate the program with a Promotional Products and Printing web application. Adding product offerings for our customers will strengthen our relationship and make us an even more valuable business partner to our clients. I would certainly recommend that anyone in the market for a system should look at BMI. It will not fit for everyone, but has a great deal to offer."

"Since initially working with BMI to design and implement our Microsoft Dynamics NAV (ERP System) during late 2011 we have been extremely satisfied with the capabilities and flexibility inherent within this system. This is particularly true given our ever-expanding needs of this NAV System as our business continues to grow at a rapid pace. A very large part of the success that we have experienced with this system is completely attributable to the very fine support that we continue to receive from BMI (“Business Management International”). This needed support began with the general design and layout of our NAV System throughout the initial project development stage several years ago. The continuous provision of project management and software programming support is paramount as our need to refine, modify, and expand its functionality, analytics and data transmission capabilities never seems to cease given the increasing inter-company and customer demands that arise. These increasing demands typically present themselves to us with an accompanying urgency that must be accommodated under rather short notice. It is very comforting to know that BMI can always be counted upon to deliver whatever support is necessary to meet these increasing demands. Although quick to react to our needs, every requested programming or systems modification is always well tested and documented before a final installation or implementation update occurs. This is extremely important to our organization as our company’s processes and procedures are strictly regulated by both ISO and the FDA given our exclusive involvement with Class-2 Medical Devices within the US. A final note is to say that, as a foreign subsidiary start-up company during late 2011, the initially required project implementation timelines were extremely aggressive with an imposed short window of time to begin our operations. BMI was aware of this situation and fully willing to meet this challenge head-on, on our behalf, in order that we could conduct successful customer sales and delivery transactions under these very tight time constraints imposed by our parent company in Switzerland. The BMI team effort was extremely impressive throughout this ERP System implementation which also involved the data inter-connectivity and transmissions with other external business partners. Again, our BMI team proved very efficient and effective while incorporating these various business partners within our operational network. It was this expanded team effort, directed by BMI staff, which served to construct our ERP System platform upon which we continue to build as our business grows and diversifies. We very much appreciate all that BMI and our Microsoft Dynamics NAV System continues to provide to us."