dotSource, that’s over 200 digital natives with one mission: Designing digital customer relations. Their work rises from the connection of humankind, space, and technology. They have been supporting businesses in their digital transformations since 2006. Whether e-commerce and content platforms, customer relationship and product data management, or digital marketing and artificial intelligence: Their solutions are user-oriented, emotional, targeted, and intelligent.
"E-commerce doesn‘t end for a customer after clicking buy now. It also includes subsequent processes like, for example, returns and exchange requests. With the new Customer Self-Service Portal, we want to digitize the process of online shopping right up to the last step. The platform not only enables us to process returns more efficiently but also guarantees satisfied customers in the long term."




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Browse dotSource Case Studies, Customer Success Stories, & Customer References from 55 businesses that use dotSource.