"Even with little knowledge of the solution and without training, I was able to extract a more detailed view of the behavior of the desktop components and applications. Previously, we only had basic CPU data, memory and logs; since then, we have been evolving so we can anticipate problems based …

"We can now use virtually real-time information to provide reports that had previously taken four weeks to compile and would be outdated by the time we held our weekly meetings."

"The ease of updating our processes is perhaps the most beautiful aspect of [CA] Automic Workload Automation. We can often make changes in minutes, which means we can be very agile in driving process improvements and meeting regulatory requirements."

"All of our systems are monitored by CA Unified Infrastructure Management, in particular mission-critical systems such as internet banking, mobile banking and the management system."

"Automic Workload Automation is intuitive. It’s easy. It’s simple. You can sit down and figure it out with a little bit of training. The object-oriented development environment contributes to its ease of use, and reduces development and maintenance time."

"CA Service Desk Manager has proved that it is still the best solution for service management, and sufficiently flexible to adapt to a broad range of new applications."

"CA BlazeMeter facilitated rapid iterations and evaluations, enabling us to immediately see the results of a change while we were tuning the app performance."

"Each project was managed individually, with managers producing reports aligned with their own specific models and standards. Now, with the system’s deployment, we have a complete picture of the progress made across all projects and a broad view of all initiatives."

"Using CA Application Performance Management, we can now observe application performance from the end-user’s point of view, which provides us with real-time monitoring capabilities both from a technical and individual’s perspective."

"We were unable to pinpoint problems. This was causing customer dissatisfaction due to prolonged resolution periods."

"The CA Technologies solutions made real-time monitoring possible, and paved the way for us to monitor the true behaviour of backend systems, which helps us analyse problems and develop solutions."

"We are online 24/7 and rarely get calls during the night. We have optimized our scheduling environment with CA Automic Dollar Universe. With its latest product features and its open architecture we have a flexible, scalable product that will manage all our current and future scheduling challenges."