CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way they live, transact, and communicate across mobile, private and public cloud, distributed and mainframe environments.
"With the Salesforce.com integration, [CA Agile Central] shows us the status of defects as well as the customers who reported them. This allows us to tackle the high-profile defects first and make sure our support team can close the loop with customers quickly."
"We are always proud to present CA Single Sign-On as an option to our clients because we know it will address their needs in a way that will help them build their businesses."
"By analyzing incident trends in CA Service Desk Manager, we have been successful in increasing first line resolution for some customers by up to 75 percent for specific incident categories over the life span of their project."
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