"We selected the CA Technologies solution because its flexible policies enable us to govern and secure our APIs."

"Testing workloads, which previously accounted for 40% of all project workloads, were cut to about 20%. Now, if you schedule an application test to run at midnight, you can get the result in the morning."

"Having dashboards that give us a global view of our applications and infrastructure, along with alerting features that enable us to act before a problem impacts service, means we have 99.99% system availability."

"The introduction of customer accessible APIs are part of the Service NSW maturity model; customer servicing is more than simply enabling APIs, it is a core component of our digital enablement strategy. Our ability to evolve and deliver differentiated APIs at speed and scale supports the expectations of our customers …

"The challenge for Service NSW was how to introduce cost effective highly secure business inter-operability across agencies to deliver a seamless solution to our customer."

"Service NSW is well on the way to achieving this digital adoption target with approximately 50 per cent of transactions now being performed digitally. This is up from around 30 per cent at the time of Service NSW’s launch. API technologies have underpinned this growth."

"With the CA Service Assurance solutions, problems are handled in a more agile or proactive way."

"Being able to eliminate the gaps from our JDE processing means Silentnight saves between two and a half and three hours on our overnight workload. We are also achieving efficiencies with staff spending less time doing tedious manual tasks such as checking reports. There’s also a closer alignment between business …

"With CA Strong Authentication, we can adapt authentication requirements for our customers to meet changes in compliance requirements or address new threats."

"The enterprise-wide visibility provided by the solution means we no longer duplicate work. CA Project & Portfolio Management tracks project milestones, resources and costs and simplifies reporting, which now takes up to 60 percent less time."

"CA App Experience Analytics has provided more robust performance metrics for development, approval and quality assurance, further improving the quality of the solutions we develop."

"Thanks to the flexible architecture of CA Unified Infrastructure Management, we are now able to equip sites with a mobile measurement sample to quickly and easily compare response times with the other locations."

"Service Virtualization has provided us with both flexibility and agility in delivering APIs to the end user, which was pivotal to the success of our hackathon."

"Hackathons demonstrate SBI’s keenness to support and collaborate with current and future entrepreneurs and innovators, and also enhance our image as an innovative and forward-looking organization."

"We have been able to realize our vision for offering citizens a better experience in partnership with CA Technologies, offering a single interface to all state services from any device."