"Alerts are now automatically routed to the customer if they are important, reducing the timeframe for alert reporting from 30 minutes to 10."
"The automation enabled by CA Spectrum and CA eHealth has reduced our reliance on human resources and made our IT team more productive."
"Using CA Agile Central and CA Project & Portfolio Management was fundamental to begin our transformation."
"The early identification of problems enabled by CA Unified Infrastructure Management has increased the availability of our IT environment, thus enabling us to avoid financial losses as well as safeguarding the reputation of the institution."
"Many infrastructure components were not monitored and those that were monitored did not offer alerts or an action plan for rapid troubleshooting."
"We have significantly reduced the need for manual identification of failures, and, in many cases, we are avoiding failures that would have gone undetected before we implemented the solutions."
"IT is responsible for projects that add value to the bank’s business, so we must ensure that services are always available."
"CA eHealth is also important for investigating performance issues."
"CA Technologies solutions have helped to make digital transformation possible at Banese. Today we are prepared to respond quickly and collaboratively to market changes."
"As well as savings on overtime costs, we have managed to reduce the headcount responsible for running production workload from eight FTE to five with Dollar Universe Workload Automation. In addition to the cost savings, we are extremely pleased with the increased control and effectiveness we have of our overall system."
"CA Project Portfolio Management has transformed the way we manage our digital transformation. Today, it’s quick and simple to gain an overview of all work in progress, set our priorities and allocate resources for maximum efficiency."
"The main benefit of CA solutions for us has been the empowerment and agility for our microservice architecture movement. Without these products, we would not be successful."
"Dollar Universe Workload Automation simplifies job creation because it’s really easy to duplicate and modify what was already in place. We gained time in development and testing with this tool."
"Trying to control dependencies this way was a real nightmare. This was a concern because we are growing fast and our night processing was becoming a lot more time consuming. We had more and more issues of dependencies not being met. Storeland, and our WMS (warehouse management system), all need to do calculations that depend on each other, and if one part of this fails, it means no or bad replenishment for stores, which can result in loss of sales."
"Previously, we would have used two separate tools which meant trying to combine and understand two sets of data. With DX Infrastructure Manager, we can use one solution to monitor physical and cloud platforms and have a single dashboard view of all the data from both. This reduces the variables and makes pinpointing problems much quicker and easier."