"Brillio seamlessly integrated AI-driven agents using Salesforce Omni-Channel and Embedded Service features, replacing the legacy chat system."
"Branding and change management strategy refinements were proposed, prioritizing a rich UX for aesthetics and functionality."

Balink is a Platinum Cloud Alliance Partner of Salesforce.com. Balink are specialized in consulting services, development, integration and implementation of Salesforce to customers of all size and segments. Balink is also an established Product Development Organization Partner of Salesforce (PDO) with a solid track record of onboarding Independent Software Vendors (ISVs) to Salesforce Appexchange, the number 1 marketplace for Enterprise Applications.
Penrod is a Platinum Salesforce Partner. They help businesses develop and implement Salesforce solutions that create customer success. Through the use of products like Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot and Salesforce Quote-to-Cash, they help their clients engage more with their customers.
Simplus is a leading Gold Consulting Partner of Salesforce Quote-to-Cash implementations, providing solutions to help enterprises streamline quoting, sales, service, finance, operational and marketing workflows and business processes. Headquartered in Salt Lake City, Simplus has certified staff with expertise in Salesforce Quote-to-Cash, Sales Cloud, Service Cloud and Pardot. Simplus has worked with many of today’s leading brands, including Winston Brands, Box, Zendesk, SurveyMonkey, Franklin Covey and more.











