23 Brightflag Testimonials

"We're a busy, lean, globally distributed team with responsibility for keeping on top of legal hot spots, anticipating legal issues, and tracking global legal spend. Brightflag not only cuts down on admin time, but also gives us a whole host of relevant, centralized, and structured data which translates into valuable management info we use to make better decisions."

“The language of any business is ultimately money, so I find that spend management tends to resonate better than some other legal operations topics.”

"We always had the good feeling of being listened to and taken into serious consideration because our success meant Brightflag's success. Now we've transformed our e-billing process from mere invoice processing to valuable insight generation."

"What everyone really responded to was the sense of clarity,” Heather noted. “Law firms saw where each invoice was in the approval process, we saw which line items were worth taking another look at, and our business saw the complete picture of legal spend."

"Not only are the analytics outstanding (this is my third e-billing system), but the customer service and collaboration are top-tier."

"Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."

"Brightflag is the simplest, most intuitive software I've found in its class."

"Brightflag saves us time and money. The review and adjustment process is so much more efficient and less time consuming than before."

“At Ironclad, I wanted to get ahead of the growth I knew was coming and really solidify Legal’s reputation as an efficient, transparent partner to the business."

Live software training sessions, templates for law firm communications, maps of recommended accounting workflows— Brightflag really thought of everything.”

"Brightflag has the best customer support services I've ever experienced."