23 Brightflag Testimonials

"What everyone really responded to was the sense of clarity,” Heather noted. “Law firms saw where each invoice was in the approval process, we saw which line items were worth taking another look at, and our business saw the complete picture of legal spend."

"Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much."

"We always had the good feeling of being listened to and taken into serious consideration because our success meant Brightflag's success. Now we've transformed our e-billing process from mere invoice processing to valuable insight generation."

"Brightflag saves us time and money. The review and adjustment process is so much more efficient and less time consuming than before."

"Whether it’s at matter intake or annual budget meetings, we’re now approaching all of our financial conversations from a much stronger place,” said Marissa. “We’re quickly giving colleagues the numbers they need and getting back to crafting the expert legal strategies they expect."

“We’re already north of 50% with an end goal around 75% in terms of invoices automatically approved – while still in compliance with our service standards.”

"We're a busy, lean, globally distributed team with responsibility for keeping on top of legal hot spots, anticipating legal issues, and tracking global legal spend. Brightflag not only cuts down on admin time, but also gives us a whole host of relevant, centralized, and structured data which translates into valuable management info we use to make better decisions."

"Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure."

"Brightflag is the simplest, most intuitive software I've found in its class."

"Brightflag’s AI-powered technology and exceptional customer success team have enabled us to take large strides in gaining control over our legal operations.”

"Brightflag has freed up valuable time for my legal team by modernizing invoicing. We were up and running with Brightflag quickly and were soon generating reports that advised our leadership team where to save legal costs and allocate resources."

"We have been able to compare the spend with different vendors for similar matters and this assists with resource allocation."

“The language of any business is ultimately money, so I find that spend management tends to resonate better than some other legal operations topics.”

"Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."

“Brightflag’s support has been second to none. The level of care and attention is phenomenal, with fast turn-around to every query, and training and strategic guidance provided whenever is needed."