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"The platform itself is intuitive and easy to use, and no stone has been left unturned when it comes to providing a brilliant user experience. The Brightflag team are second to none when it comes to providing support, training, and 'best practice' of the system."
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"Not only are the analytics outstanding (this is my third e-billing system), but the customer service and collaboration are top-tier."
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"With Brightflag, we now have the specific invoice components we need to help reduce spend and direct resources effectively where needed."
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"Brightflag has freed up valuable time for my legal team by modernizing invoicing. We were up and running with Brightflag quickly and were soon generating reports that advised our leadership team where to save legal costs and allocate resources."
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"We have been able to compare the spend with different vendors for similar matters and this assists with resource allocation."
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"Brightflag’s AI-powered technology and exceptional customer success team have enabled us to take large strides in gaining control over our legal operations.”
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"Brightflag has the best customer support services I've ever experienced."
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"We always had the good feeling of being listened to and taken into serious consideration because our success meant Brightflag's success. Now we've transformed our e-billing process from mere invoice processing to valuable insight generation."
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"The passion for customers and the can-do attitude are outstanding. Not once have we regretted choosing Brightflag."
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"We're a busy, lean, globally distributed team with responsibility for keeping on top of legal hot spots, anticipating legal issues, and tracking global legal spend. Brightflag not only cuts down on admin time, but also gives us a whole host of relevant, centralized, and structured data which translates into valuable …
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“Brightflag’s support has been second to none. The level of care and attention is phenomenal, with fast turn-around to every query, and training and strategic guidance provided whenever is needed."
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"Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure."
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"Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much."
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"Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."
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“At Ironclad, I wanted to get ahead of the growth I knew was coming and really solidify Legal’s reputation as an efficient, transparent partner to the business."