23 Brightflag Testimonials

"The passion for customers and the can-do attitude are outstanding. Not once have we regretted choosing Brightflag."

"Brightflag’s AI-powered technology and exceptional customer success team have enabled us to take large strides in gaining control over our legal operations.”

"Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."

"Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much."

"Brightflag has the best customer support services I've ever experienced."

"Brightflag is the simplest, most intuitive software I've found in its class."

"Brightflag has freed up valuable time for my legal team by modernizing invoicing. We were up and running with Brightflag quickly and were soon generating reports that advised our leadership team where to save legal costs and allocate resources."

"We have been able to compare the spend with different vendors for similar matters and this assists with resource allocation."

“We’re already north of 50% with an end goal around 75% in terms of invoices automatically approved – while still in compliance with our service standards.”

“At Ironclad, I wanted to get ahead of the growth I knew was coming and really solidify Legal’s reputation as an efficient, transparent partner to the business."

Live software training sessions, templates for law firm communications, maps of recommended accounting workflows— Brightflag really thought of everything.”

"Brightflag saves us time and money. The review and adjustment process is so much more efficient and less time consuming than before."

"Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure."

"Whether it’s at matter intake or annual budget meetings, we’re now approaching all of our financial conversations from a much stronger place,” said Marissa. “We’re quickly giving colleagues the numbers they need and getting back to crafting the expert legal strategies they expect."

"What everyone really responded to was the sense of clarity,” Heather noted. “Law firms saw where each invoice was in the approval process, we saw which line items were worth taking another look at, and our business saw the complete picture of legal spend."