23 Brightflag Testimonials

"Brightflag saves us time and money. The review and adjustment process is so much more efficient and less time consuming than before."

“Brightflag’s support has been second to none. The level of care and attention is phenomenal, with fast turn-around to every query, and training and strategic guidance provided whenever is needed."

“At Ironclad, I wanted to get ahead of the growth I knew was coming and really solidify Legal’s reputation as an efficient, transparent partner to the business."

"Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."

"Brightflag has the best customer support services I've ever experienced."

"Not only are the analytics outstanding (this is my third e-billing system), but the customer service and collaboration are top-tier."

"With Brightflag, we now have the specific invoice components we need to help reduce spend and direct resources effectively where needed."

"With Brightflag, the integration with our AP system works seamlessly, removing a lot of frustration for the Legal and Finance teams.”

"Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure."

"The platform itself is intuitive and easy to use, and no stone has been left unturned when it comes to providing a brilliant user experience. The Brightflag team are second to none when it comes to providing support, training, and 'best practice' of the system."

"Whether it’s at matter intake or annual budget meetings, we’re now approaching all of our financial conversations from a much stronger place,” said Marissa. “We’re quickly giving colleagues the numbers they need and getting back to crafting the expert legal strategies they expect."

"What everyone really responded to was the sense of clarity,” Heather noted. “Law firms saw where each invoice was in the approval process, we saw which line items were worth taking another look at, and our business saw the complete picture of legal spend."

“The language of any business is ultimately money, so I find that spend management tends to resonate better than some other legal operations topics.”

Live software training sessions, templates for law firm communications, maps of recommended accounting workflows— Brightflag really thought of everything.”

"Brightflag’s AI-powered technology and exceptional customer success team have enabled us to take large strides in gaining control over our legal operations.”