23 Brightflag Testimonials

“We’re already north of 50% with an end goal around 75% in terms of invoices automatically approved – while still in compliance with our service standards.”

"Whether it’s at matter intake or annual budget meetings, we’re now approaching all of our financial conversations from a much stronger place,” said Marissa. “We’re quickly giving colleagues the numbers they need and getting back to crafting the expert legal strategies they expect."

“The language of any business is ultimately money, so I find that spend management tends to resonate better than some other legal operations topics.”

"Brightflag’s AI-powered technology and exceptional customer success team have enabled us to take large strides in gaining control over our legal operations.”

"Brightflag has the best customer support services I've ever experienced."

"Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure."

"Brightflag has freed up valuable time for my legal team by modernizing invoicing. We were up and running with Brightflag quickly and were soon generating reports that advised our leadership team where to save legal costs and allocate resources."

"We have been able to compare the spend with different vendors for similar matters and this assists with resource allocation."

"Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much."

"Brightflag is the simplest, most intuitive software I've found in its class."

"We're a busy, lean, globally distributed team with responsibility for keeping on top of legal hot spots, anticipating legal issues, and tracking global legal spend. Brightflag not only cuts down on admin time, but also gives us a whole host of relevant, centralized, and structured data which translates into valuable management info we use to make better decisions."

"With Brightflag, we now have the specific invoice components we need to help reduce spend and direct resources effectively where needed."

“Brightflag’s support has been second to none. The level of care and attention is phenomenal, with fast turn-around to every query, and training and strategic guidance provided whenever is needed."

"The platform itself is intuitive and easy to use, and no stone has been left unturned when it comes to providing a brilliant user experience. The Brightflag team are second to none when it comes to providing support, training, and 'best practice' of the system."

"Not only are the analytics outstanding (this is my third e-billing system), but the customer service and collaboration are top-tier."