23 Brightflag Testimonials

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  • "Brightflag is the simplest, most intuitive software I've found in its class."

  • "The passion for customers and the can-do attitude are outstanding. Not once have we regretted choosing Brightflag."

  • "Brightflag saves us time and money. The review and adjustment process is so much more efficient and less time consuming than before."

  • "We always had the good feeling of being listened to and taken into serious consideration because our success meant Brightflag's success. Now we've transformed our e-billing process from mere invoice processing to valuable insight generation."

  • "Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."

  • "Whether it’s at matter intake or annual budget meetings, we’re now approaching all of our financial conversations from a much stronger place,” said Marissa. “We’re quickly giving colleagues the numbers they need and getting back to crafting the expert legal strategies they expect."

  • "What everyone really responded to was the sense of clarity,” Heather noted. “Law firms saw where each invoice was in the approval process, we saw which line items were worth taking another look at, and our business saw the complete picture of legal spend."

  • "With Brightflag, we now have the specific invoice components we need to help reduce spend and direct resources effectively where needed."

  • "Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much."

  • "Brightflag has the best customer support services I've ever experienced."

  • “The language of any business is ultimately money, so I find that spend management tends to resonate better than some other legal operations topics.”

  • “At Ironclad, I wanted to get ahead of the growth I knew was coming and really solidify Legal’s reputation as an efficient, transparent partner to the business."

  • Live software training sessions, templates for law firm communications, maps of recommended accounting workflows— Brightflag really thought of everything.”

  • "Brightflag’s AI-powered technology and exceptional customer success team have enabled us to take large strides in gaining control over our legal operations.”

  • "Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure."