23 Brightflag Testimonials

"Brightflag’s AI-powered technology and exceptional customer success team have enabled us to take large strides in gaining control over our legal operations.”

"Not only are the analytics outstanding (this is my third e-billing system), but the customer service and collaboration are top-tier."

"Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much."

"With Brightflag, the integration with our AP system works seamlessly, removing a lot of frustration for the Legal and Finance teams.”

"Brightflag has the best customer support services I've ever experienced."

"Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."

“The language of any business is ultimately money, so I find that spend management tends to resonate better than some other legal operations topics.”

"We're a busy, lean, globally distributed team with responsibility for keeping on top of legal hot spots, anticipating legal issues, and tracking global legal spend. Brightflag not only cuts down on admin time, but also gives us a whole host of relevant, centralized, and structured data which translates into valuable management info we use to make better decisions."

"Brightflag saves us time and money. The review and adjustment process is so much more efficient and less time consuming than before."

"Brightflag is the simplest, most intuitive software I've found in its class."

“We’re already north of 50% with an end goal around 75% in terms of invoices automatically approved – while still in compliance with our service standards.”

"With Brightflag, we now have the specific invoice components we need to help reduce spend and direct resources effectively where needed."

"We always had the good feeling of being listened to and taken into serious consideration because our success meant Brightflag's success. Now we've transformed our e-billing process from mere invoice processing to valuable insight generation."

"The passion for customers and the can-do attitude are outstanding. Not once have we regretted choosing Brightflag."

"Brightflag has freed up valuable time for my legal team by modernizing invoicing. We were up and running with Brightflag quickly and were soon generating reports that advised our leadership team where to save legal costs and allocate resources."