“The language of any business is ultimately money, so I find that spend management tends to resonate better than some other legal operations topics.”

"Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much."

"The passion for customers and the can-do attitude are outstanding. Not once have we regretted choosing Brightflag."

“Brightflag’s support has been second to none. The level of care and attention is phenomenal, with fast turn-around to every query, and training and strategic guidance provided whenever is needed."

"The platform itself is intuitive and easy to use, and no stone has been left unturned when it comes to providing a brilliant user experience. The Brightflag team are second to none when it comes to providing support, training, and 'best practice' of the system."

"We're a busy, lean, globally distributed team with responsibility for keeping on top of legal hot spots, anticipating legal issues, and tracking global legal spend. Brightflag not only cuts down on admin time, but also gives us a whole host of relevant, centralized, and structured data which translates into valuable …

“At Ironclad, I wanted to get ahead of the growth I knew was coming and really solidify Legal’s reputation as an efficient, transparent partner to the business."

Live software training sessions, templates for law firm communications, maps of recommended accounting workflows— Brightflag really thought of everything.”

"We always had the good feeling of being listened to and taken into serious consideration because our success meant Brightflag's success. Now we've transformed our e-billing process from mere invoice processing to valuable insight generation."

"Brightflag has the best customer support services I've ever experienced."

"Brightflag saves us time and money. The review and adjustment process is so much more efficient and less time consuming than before."

"With Brightflag, we now have the specific invoice components we need to help reduce spend and direct resources effectively where needed."

"Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure."

"Brightflag is the simplest, most intuitive software I've found in its class."

"Brightflag provides us with the ability to say, "Here's traceability and transparency of the invoice payment cycle, end-to-end."