Breeze Testimonials

"Over the years we have developed a complex yet effective paper system to control our jobs from enquiry to invoice. The only drawback is the system is very labour intensive with a great deal of information duplicated on several records. As we already have an internal computer network, we decided to approach a number of companies to create an electronic system to do the same job as our paper system. We did not initially go with breeze-it as they were not around at the time and the company we chose made all sorts of promises that their system would do what we wanted. After six months of frustration and disruption we cancelled their contract and were still no further forward towards getting what we wanted. We were also extremely disillusioned and sceptical of all so-called specialist bespoke software companies after being let down so badly. We were approached by breeze-it who, right from the start gave us the impression that they were the right people for us. They took the time not only to analyse our paper system but also the people who operate it and came up with a proposal that would work and be easy to use. Their specification and quotation itemised every single element so we could see exactly what we were getting and how much it would be. Although cost was not an important issue, we noted that their price was lower than other companies we approached. We decided to place the order with breeze-it because of their professionalism, the care they took in understanding exactly what we wanted and the confidence they gave us. The Client Management System they introduced was produced in stages so that we knew exactly what was happening and when. The package is an extremely complex and powerful system behind the scenes but all we see are clear, easy to understand screens which make data entry and retrieval simple. The new system has cut time drastically and makes information on any job or client available to everyone who needs it at the click of a mouse. As a result, our business is more efficient and productive. We are delighted with the system breeze-it designed for us and would recommend anyone to contact them, even if you think your existing system is good, breeze-it could make it better."

"Breeze IT have been an exemplary supplier of bespoke software. The Management Information System built for us was completed on time, under budget and to a rigorous, ever-changing specification. The approach taken to finding a solution was very accommodating; any requirement we had was accepted and dealt with without fuss or issue, even considering the restraints of public sector development. Regular meetings and day-to-day contact with the Project Manager ensured the project was always on track and to schedule. Software updates have been developed and issued without problem, all of them deployed 'out of hours' to help minimise the disruption to users. Product support and maintenance has been fantastic, all problems are dealt with promptly with a member of the team explaining how the problem occurred and what the eventual solution was. Even when an overzealous end-user is to blame the response is still as courteous and helpful!"