"Having just returned from our Farmer Conference, where we launched the app to the wider public, I would like to express our thanks for the work you and all your colleagues have put into achieving our rather tight time schedule. The whole project was obviously a new venture for us and I thank you for guiding us through the process with efficiency and with honesty with regard to realistic expectations and limitations. Having cautioned against the possibilities of getting certain aspects completed in time you achieved all our targets, with a number of corrections and adjustments fitted in as well. The app was well received by our customers and we have already had good, positive feedback both in the conference hall and through the feedback procedure within the app. There was a general feeling that the graphical presentation and clarity of the app was highly professional and once again I have to thank you for taking my rather basic layout and turning it into such a well received end product. I hope to catch up with you in the next few days but in the meantime please would you pass on my thanks to the rest of your team."