71 Branch Testimonials

“It has helped me come to work on time and show up on time all the time because it notifies me when I'm supposed to be here. Builds responsibility -- just because it's helped many of my coworkers get to work on time and actually show up,”

“Works great and the notifications help so much, it isn't hard for anyone from 18-80yrs to use. We can communicate with each other right in the app so that helps a lot if employees have a sudden emergency also.”

“I feel like [since using Branch] I’ve gained 10 hours a week back into my life. I’m now able to spend more of my time with the team and focus on coaching them to take care of customers."

"Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward."

"Let's me know when I have to work 3 hours in advance. Easy to trade shifts with people if I need to."

“Give the customers what they want, when and where they want it.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

“With Branch, (we can) provide independent contractors instant access to payouts with no charge to our clients or partners. And with the ability to receive payments on weekends, it’s a game changer.”

"Branch has definitely reduced time, and reduced workload for leaders, HR, and team members so we can focus on the guest. Team members love opportunities to manage their schedule and we love the ease of connectivity to everyone at the company.”

"Branch is a great productivity tool. It has helped us streamline one of our least efficient systems. It cuts down on the back-and-forth phone calls, as well as reduced the number of inaccuracies when dealing with shift changes."

"It was not the calling of coffee, but the calling to try to build a company that my father never got a chance to work for."

“Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”

“It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

“Branch sends me reminders of when I work and allows me to browse my future shifts while I’m at home on my phone.”

“I love how I can calculate how many hours I make in each week. Trading shifts have never been easier, I can post it for my whole workplace to see.”