71 Branch Testimonials

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  • “Branch increases the interactions employees have with one another and the manager. It has also made it easier to receive and view the schedule each week and trade shifts.”

  • “Branch has had a significant impact in the market, providing workers access to instant payments at no cost. For people working in the gig economy looking for income stability and security, Branch has brought needed financial services to an underserved market."

  • “Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”

  • “Give the customers what they want, when and where they want it.”

  • "The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

  • "Minimal entries have to be done and the entire staff can see changes to the schedule. I work for a company of 700+ locations and each location would greatly benefit from this app!"

  • “RASI is incredibly excited to launch our partnership with Branch. Our customers are seeing a greater need to not only get employees paid faster, but to remove the costs of live checks. With the Branch Employer Payments Platform, there is finally a way that’s easy, integrated, and best of all, …

  • “I had an initial phone call and I think we were live a couple hours later. We ended up getting everyone paid with Branch that day.”

  • "Makes adjusting the schedule much easier and far less time consuming."

  • "It is very simple and quick. You just put in your request and the manager, for the most part, takes care of the request. It is easier to go into Branch instead of the old way we used of posting the time off on a manager’s door."

  • “As store managers, we have to do our schedules 3 weeks out in advance. Even with us doing schedules 3 weeks out in advance there’s always associates that tend to say they didn’t know what their schedule was. Basically as a manager I like that, because whenever I upload my …

  • "Ease of use, alerts, filters, engagement areas, and speed. This app clearly does what it promises. Ability to swap shifts and post needed coverage is a plus."

  • “I feel like [since using Branch] I’ve gained 10 hours a week back into my life. I’m now able to spend more of my time with the team and focus on coaching them to take care of customers."

  • “Cash flow is paramount right now. Our industry faces a lot of challenges including stylist retention, and many of them are unbanked. What Branch offers is stylists to get their wages faster, and owners to control cash flow. The reception has been pretty amazing.”

  • "During the actual storm, Branch allowed us to stay in contact and to make sure our team members were safe. We were able to figure out who had electricity, who did not -- safety updates like that. It really kept us connected during a pretty scary time."