"Branch has definitely reduced time, and reduced workload for leaders, HR, and team members so we can focus on the guest. Team members love opportunities to manage their schedule and we love the ease of connectivity to everyone at the company.”

“It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

"I like being able to see my schedule wherever I am at. On the road, at home, whenever or wherever I am."

“Collaborative behavior and communications with co-workers. As well as 1-on-1 communications with managers that is extremely convenient and allows for a quick message to be sent to dept heads without having to take time from the actual work-day.”

"Our job is to develop people. When you have a good set of people and they're in a good place inside and out—in their livelihood and in who they are—then chances are they will take care of the customer better.”

“It makes the workplace run smoothly. I’m gonna be a assistant manager at a new store and plan to use it.”

“It has helped me come to work on time and show up on time all the time because it notifies me when I'm supposed to be here. Builds responsibility -- just because it's helped many of my coworkers get to work on time and actually show up,”

“Branch is overall a great way to keep team members connected.”

“Easy to access. Schedules are always posted and it allows you to trade shifts with crew members. Would recommend this to anyone who works with larger groups. It is convenient for me and the managers.”

"Easy way to communicate with a group of people all at one time. It is easy for all employees to get their schedules, calculate hours, and message each other."

“Give the customers what they want, when and where they want it.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

“It helps us not only build relationships with customers but our own employees, too.”

“I would say it’s been a big help as far as getting shifts covered. It’s a daily thing to see people posting things -- ‘Hey, does anyone want my hours; Can anyone cover my shift; I don’t feel good.’ It’s been a big help with that. And also, definitely, the …

"It was annoying to have to call each person individually to spread a simple message, broadcasting in the Activity Feed or in chat groups was perfect for me."