71 Branch Testimonials

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  • "Using Branch allows you to have information at the tip of your fingers."

  • “As store managers, we have to do our schedules 3 weeks out in advance. Even with us doing schedules 3 weeks out in advance there’s always associates that tend to say they didn’t know what their schedule was. Basically as a manager I like that, because whenever I upload my …

  • “Branch has saved us a lot of time and a lot of hassle—we no longer have to run around to stores and bring cash anymore."

  • “Cutting the pay cycle from 120 days to 2 hours is a game changer for drivers. I didn’t need to be a payments expert — just partner with the right folks.”

  • "It was not the calling of coffee, but the calling to try to build a company that my father never got a chance to work for."

  • “Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”

  • “It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

  • “Branch sends me reminders of when I work and allows me to browse my future shifts while I’m at home on my phone.”

  • “I love how I can calculate how many hours I make in each week. Trading shifts have never been easier, I can post it for my whole workplace to see.”

  • “I feel like [since using Branch] I’ve gained 10 hours a week back into my life. I’m now able to spend more of my time with the team and focus on coaching them to take care of customers."

  • “Give the customers what they want, when and where they want it.”

  • "The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

  • “Cash flow is paramount right now. Our industry faces a lot of challenges including stylist retention, and many of them are unbanked. What Branch offers is stylists to get their wages faster, and owners to control cash flow. The reception has been pretty amazing.”

  • “Branch has revolutionized the way restaurants pay their employees. In an increasingly digital world, our customers no longer have to rely on cash to tip and reimburse employees they simply push funds through the Branch Employer Payments Platform after each shift.”

  • "Branch isn’t the first mobile platform I’ve had to use, but Branch is definitely the easiest to use."