71 Branch Testimonials

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  • "I want to meet the customer where they're at. That might be in the home, our store and hopefully a transition between the two. It's super important for our employees to feel like they have a place in the future of where we're going.”

  • "Branch has definitely reduced time, and reduced workload for leaders, HR, and team members so we can focus on the guest. Team members love opportunities to manage their schedule and we love the ease of connectivity to everyone at the company.”

  • “Our manager makes the schedule and immediately posts a picture of it on the branch app so all of us can see it.”

  • "Our job is to develop people. When you have a good set of people and they're in a good place inside and out—in their livelihood and in who they are—then chances are they will take care of the customer better.”

  • “It makes the workplace run smoothly. I’m gonna be a assistant manager at a new store and plan to use it.”

  • “It has helped me come to work on time and show up on time all the time because it notifies me when I'm supposed to be here. Builds responsibility -- just because it's helped many of my coworkers get to work on time and actually show up,”

  • “Branch is overall a great way to keep team members connected.”

  • “It helps us not only build relationships with customers but our own employees, too.”

  • “RASI is incredibly excited to launch our partnership with Branch. Our customers are seeing a greater need to not only get employees paid faster, but to remove the costs of live checks. With the Branch Employer Payments Platform, there is finally a way that’s easy, integrated, and best of all, …

  • "Minimal entries have to be done and the entire staff can see changes to the schedule. I work for a company of 700+ locations and each location would greatly benefit from this app!"

  • “Give the customers what they want, when and where they want it.”

  • "The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

  • "Branch is a great productivity tool. It has helped us streamline one of our least efficient systems. It cuts down on the back-and-forth phone calls, as well as reduced the number of inaccuracies when dealing with shift changes."

  • “I was having surgery in June and Liz the Supervisor came to the rescue cause all the other to get the day off before I had to have surgery cause they still had me on the schedule even though I had told them ahead of time and she had found …

  • “When I needed time off for my sick child, I just put my shift on branch and someone picked it up for me instead of me having to use a point.”