“As store managers, we have to do our schedules 3 weeks out in advance. Even with us doing schedules 3 weeks out in advance there’s always associates that tend to say they didn’t know what their schedule was. Basically as a manager I like that, because whenever I upload my …

“In recent years, we’ve seen a shift in what people expect from us as a brand. Today’s consumers are empowered by technology to get exactly what they want, when they want it, without much effort. We need to address this shift by updating our business practices for a digital-first world. …

"Helps me communicate well with my staff and keeps us much more organized on how to run our system. It's just what we needed."

“Branch has had a significant impact in the market, providing workers access to instant payments at no cost. For people working in the gig economy looking for income stability and security, Branch has brought needed financial services to an underserved market."

"Since we switched to Branch, I haven’t had any issues with tips not loading. We’re able to get answers to any questions we might have incredibly fast, which was not the case with our previous paycard."

"My store is at an arms reach away, and I can easily talk to anyone at any time."

"It was not the calling of coffee, but the calling to try to build a company that my father never got a chance to work for."

“Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”

“It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

“Branch sends me reminders of when I work and allows me to browse my future shifts while I’m at home on my phone.”

“I love how I can calculate how many hours I make in each week. Trading shifts have never been easier, I can post it for my whole workplace to see.”

"Using Branch allows you to have information at the tip of your fingers."

"Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward."

“Give the customers what they want, when and where they want it.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."