“I feel like [since using Branch] I’ve gained 10 hours a week back into my life. I’m now able to spend more of my time with the team and focus on coaching them to take care of customers."

“Give the customers what they want, when and where they want it.”

“Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”

"I’ll organize everything we have to do for the day. I’ll look over and see what kind of setups we have to do for every room in the whole building and I’ll communicate with the people coming into the building and see how they want their room setup. And then …

“I love the work community it creates. It makes finding coverage for shifts a lot easier. It also makes posting off days and availability simple.”

"Helps me communicate well with my staff and keeps us much more organized on how to run our system. It's just what we needed."

“Cutting the pay cycle from 120 days to 2 hours is a game changer for drivers. I didn’t need to be a payments expert — just partner with the right folks.”

"Using Branch allows you to have information at the tip of your fingers."

"Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward."

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

“I had an initial phone call and I think we were live a couple hours later. We ended up getting everyone paid with Branch that day.”

"My store is at an arms reach away, and I can easily talk to anyone at any time."

"It was not the calling of coffee, but the calling to try to build a company that my father never got a chance to work for."

“It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

“Branch sends me reminders of when I work and allows me to browse my future shifts while I’m at home on my phone.”