71 Branch Testimonials

"A successful team is created by showing people how they can be successful."

"Branch isn’t the first mobile platform I’ve had to use, but Branch is definitely the easiest to use."

"It is very simple and quick. You just put in your request and the manager, for the most part, takes care of the request. It is easier to go into Branch instead of the old way we used of posting the time off on a manager’s door."

"Community, ease of communication and the ability to share schedules and work out the kinks with the whole team in advanced time frames."

“I would say it’s been a big help as far as getting shifts covered. It’s a daily thing to see people posting things -- ‘Hey, does anyone want my hours; Can anyone cover my shift; I don’t feel good.’ It’s been a big help with that. And also, definitely, the schedule being posted on it, weekly, is a huge help. You can just open it up and make sure what time you’re in.”

"People are always trying to rearrange their schedule."

“Branch increases the interactions employees have with one another and the manager. It has also made it easier to receive and view the schedule each week and trade shifts.”

“Give the customers what they want, when and where they want it.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

"Minimal entries have to be done and the entire staff can see changes to the schedule. I work for a company of 700+ locations and each location would greatly benefit from this app!"

“Easy to access. Schedules are always posted and it allows you to trade shifts with crew members. Would recommend this to anyone who works with larger groups. It is convenient for me and the managers.”

“I feel like [since using Branch] I’ve gained 10 hours a week back into my life. I’m now able to spend more of my time with the team and focus on coaching them to take care of customers."

“We use it for our local training team. Prior to branch everything was handled individually so trading assignments was tedious.”

“We sent an email about when we could work, received a spreadsheet, and printed it out for everyone to see.”

"It has improved my quality of life because it has facilitated making schedule changes that allow me to get the days off I need and participate in things that are important in my life outside of work. I feel like I'm able to spend more time with people I care about and do more things that make me happy."