“It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

"It is very simple and quick. You just put in your request and the manager, for the most part, takes care of the request. It is easier to go into Branch instead of the old way we used of posting the time off on a manager’s door."

“It makes the workplace run smoothly. I’m gonna be a assistant manager at a new store and plan to use it.”

“Give the customers what they want, when and where they want it.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

“Cutting the pay cycle from 120 days to 2 hours is a game changer for drivers. I didn’t need to be a payments expert — just partner with the right folks.”

“It helps us not only build relationships with customers but our own employees, too.”

"If more businesses knew about Branch, it would be an effective way to have their business running smoothly - as far as scheduling and what needs to be done on a daily basis."

“It facilitates my work life a lot and reminds me of what I'm doing. Without it I would be lost and asking people to take pictures of schedules.”

"Our job is to develop people. When you have a good set of people and they're in a good place inside and out—in their livelihood and in who they are—then chances are they will take care of the customer better.”

“It has helped me come to work on time and show up on time all the time because it notifies me when I'm supposed to be here. Builds responsibility -- just because it's helped many of my coworkers get to work on time and actually show up,”

“Branch is overall a great way to keep team members connected.”

"A successful team is created by showing people how they can be successful."

"Since we switched to Branch, I haven’t had any issues with tips not loading. We’re able to get answers to any questions we might have incredibly fast, which was not the case with our previous paycard."

“Data, allows us to really customize how we talk to customers. That's going to be a hallmark of where we go next in our marketing, communication strategy and our loyalty strategy.”