71 Branch Testimonials

“Easy to access. Schedules are always posted and it allows you to trade shifts with crew members. Would recommend this to anyone who works with larger groups. It is convenient for me and the managers.”

“With Branch, (we can) provide independent contractors instant access to payouts with no charge to our clients or partners. And with the ability to receive payments on weekends, it’s a game changer.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

"Makes adjusting the schedule much easier and far less time consuming."

“I had an initial phone call and I think we were live a couple hours later. We ended up getting everyone paid with Branch that day.”

“Makes communicating shifts easier. Keeps people accountable to their shifts. Helps people cover shifts when life happens. Improves morale and communication.”

“Gives me a reminder a few hours in advance every day. Some days, I forget (about a shift) and Branch reminds me with plenty of time to spare.”

"I want to meet the customer where they're at. That might be in the home, our store and hopefully a transition between the two. It's super important for our employees to feel like they have a place in the future of where we're going.”

“I went on vacation one time and couldn’t make it back on time. So I use the Branch app to find someone to cover my shift because I was new to the store and do not have everyone’s phone number.”

“Data, allows us to really customize how we talk to customers. That's going to be a hallmark of where we go next in our marketing, communication strategy and our loyalty strategy.”

“In recent years, we’ve seen a shift in what people expect from us as a brand. Today’s consumers are empowered by technology to get exactly what they want, when they want it, without much effort. We need to address this shift by updating our business practices for a digital-first world. If we don’t, our hungry customers will head elsewhere—to restaurants that are meeting their ever-increasing expectations.”

“With a hectic lifestyle, there is often not enough time to write something down in a calendar. Branch takes care of this for you and sends out reminders about upcoming shifts. There is no way you will miss a day of work with Branch.”

“Our manager makes the schedule and immediately posts a picture of it on the branch app so all of us can see it.”

"My store is at an arms reach away, and I can easily talk to anyone at any time."

“We use it for our local training team. Prior to branch everything was handled individually so trading assignments was tedious.”