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“Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”
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“I would say it’s been a big help as far as getting shifts covered. It’s a daily thing to see people posting things -- ‘Hey, does anyone want my hours; Can anyone cover my shift; I don’t feel good.’ It’s been a big help with that. And also, definitely, the …
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"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."
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“Branch has had a significant impact in the market, providing workers access to instant payments at no cost. For people working in the gig economy looking for income stability and security, Branch has brought needed financial services to an underserved market."
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“We use it for our local training team. Prior to branch everything was handled individually so trading assignments was tedious.”
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“We sent an email about when we could work, received a spreadsheet, and printed it out for everyone to see.”
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"It has improved my quality of life because it has facilitated making schedule changes that allow me to get the days off I need and participate in things that are important in my life outside of work. I feel like I'm able to spend more time with people I care …
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"It is very simple and quick. You just put in your request and the manager, for the most part, takes care of the request. It is easier to go into Branch instead of the old way we used of posting the time off on a manager’s door."
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“As store managers, we have to do our schedules 3 weeks out in advance. Even with us doing schedules 3 weeks out in advance there’s always associates that tend to say they didn’t know what their schedule was. Basically as a manager I like that, because whenever I upload my …
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"Ease of use, alerts, filters, engagement areas, and speed. This app clearly does what it promises. Ability to swap shifts and post needed coverage is a plus."
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“RASI is incredibly excited to launch our partnership with Branch. Our customers are seeing a greater need to not only get employees paid faster, but to remove the costs of live checks. With the Branch Employer Payments Platform, there is finally a way that’s easy, integrated, and best of all, …
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“Give the customers what they want, when and where they want it.”
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"Using Branch allows you to have information at the tip of your fingers."
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"Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward."
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"Since we switched to Branch, I haven’t had any issues with tips not loading. We’re able to get answers to any questions we might have incredibly fast, which was not the case with our previous paycard."