71 Branch Testimonials

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  • "Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward."

  • "A successful team is created by showing people how they can be successful."

  • “Branch increases the interactions employees have with one another and the manager. It has also made it easier to receive and view the schedule each week and trade shifts.”

  • "Let's me know when I have to work 3 hours in advance. Easy to trade shifts with people if I need to."

  • “We use it for our local training team. Prior to branch everything was handled individually so trading assignments was tedious.”

  • “We sent an email about when we could work, received a spreadsheet, and printed it out for everyone to see.”

  • "It has improved my quality of life because it has facilitated making schedule changes that allow me to get the days off I need and participate in things that are important in my life outside of work. I feel like I'm able to spend more time with people I care …

  • "Branch has definitely reduced time, and reduced workload for leaders, HR, and team members so we can focus on the guest. Team members love opportunities to manage their schedule and we love the ease of connectivity to everyone at the company.”

  • "Branch is a great productivity tool. It has helped us streamline one of our least efficient systems. It cuts down on the back-and-forth phone calls, as well as reduced the number of inaccuracies when dealing with shift changes."

  • "People are always trying to rearrange their schedule."

  • “I feel like [since using Branch] I’ve gained 10 hours a week back into my life. I’m now able to spend more of my time with the team and focus on coaching them to take care of customers."

  • “I would say it’s been a big help as far as getting shifts covered. It’s a daily thing to see people posting things -- ‘Hey, does anyone want my hours; Can anyone cover my shift; I don’t feel good.’ It’s been a big help with that. And also, definitely, the …

  • “Give the customers what they want, when and where they want it.”

  • "The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

  • "Using Branch allows you to have information at the tip of your fingers."