71 Branch Testimonials

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  • “Cutting the pay cycle from 120 days to 2 hours is a game changer for drivers. I didn’t need to be a payments expert — just partner with the right folks.”

  • "I want to meet the customer where they're at. That might be in the home, our store and hopefully a transition between the two. It's super important for our employees to feel like they have a place in the future of where we're going.”

  • “We use it for our local training team. Prior to branch everything was handled individually so trading assignments was tedious.”

  • “Give the customers what they want, when and where they want it.”

  • "The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

  • "People are always trying to rearrange their schedule."

  • “Branch increases the interactions employees have with one another and the manager. It has also made it easier to receive and view the schedule each week and trade shifts.”

  • “Branch was able to meet our requirements while providing value to our talent, minimal work for IT, and overall cost effective! The talented employees at Branch implement what they sell – it’s easy and a value add to our business.”

  • “Branch has revolutionized the way restaurants pay their employees. In an increasingly digital world, our customers no longer have to rely on cash to tip and reimburse employees they simply push funds through the Branch Employer Payments Platform after each shift.”

  • "I’ll organize everything we have to do for the day. I’ll look over and see what kind of setups we have to do for every room in the whole building and I’ll communicate with the people coming into the building and see how they want their room setup. And then …

  • “I love the work community it creates. It makes finding coverage for shifts a lot easier. It also makes posting off days and availability simple.”

  • "Helps me communicate well with my staff and keeps us much more organized on how to run our system. It's just what we needed."

  • "Makes adjusting the schedule much easier and far less time consuming."

  • "It was annoying to have to call each person individually to spread a simple message, broadcasting in the Activity Feed or in chat groups was perfect for me."

  • "Our job is to develop people. When you have a good set of people and they're in a good place inside and out—in their livelihood and in who they are—then chances are they will take care of the customer better.”