71 Branch Testimonials

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  • “Data, allows us to really customize how we talk to customers. That's going to be a hallmark of where we go next in our marketing, communication strategy and our loyalty strategy.”

  • “It has helped me come to work on time and show up on time all the time because it notifies me when I'm supposed to be here. Builds responsibility -- just because it's helped many of my coworkers get to work on time and actually show up,”

  • “Branch has had a significant impact in the market, providing workers access to instant payments at no cost. For people working in the gig economy looking for income stability and security, Branch has brought needed financial services to an underserved market."

  • “We use it for our local training team. Prior to branch everything was handled individually so trading assignments was tedious.”

  • “We sent an email about when we could work, received a spreadsheet, and printed it out for everyone to see.”

  • "It has improved my quality of life because it has facilitated making schedule changes that allow me to get the days off I need and participate in things that are important in my life outside of work. I feel like I'm able to spend more time with people I care …

  • "Community, ease of communication and the ability to share schedules and work out the kinks with the whole team in advanced time frames."

  • “Give the customers what they want, when and where they want it.”

  • "The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

  • "A successful team is created by showing people how they can be successful."

  • “In recent years, we’ve seen a shift in what people expect from us as a brand. Today’s consumers are empowered by technology to get exactly what they want, when they want it, without much effort. We need to address this shift by updating our business practices for a digital-first world. …

  • “With a hectic lifestyle, there is often not enough time to write something down in a calendar. Branch takes care of this for you and sends out reminders about upcoming shifts. There is no way you will miss a day of work with Branch.”

  • “Our manager makes the schedule and immediately posts a picture of it on the branch app so all of us can see it.”

  • "Let's me know when I have to work 3 hours in advance. Easy to trade shifts with people if I need to."

  • “Branch has revolutionized the way restaurants pay their employees. In an increasingly digital world, our customers no longer have to rely on cash to tip and reimburse employees they simply push funds through the Branch Employer Payments Platform after each shift.”