71 Branch Testimonials

“RASI is incredibly excited to launch our partnership with Branch. Our customers are seeing a greater need to not only get employees paid faster, but to remove the costs of live checks. With the Branch Employer Payments Platform, there is finally a way that’s easy, integrated, and best of all, free.”

“I was having surgery in June and Liz the Supervisor came to the rescue cause all the other to get the day off before I had to have surgery cause they still had me on the schedule even though I had told them ahead of time and she had found someone the day before I had the surgery to work for me and I really appreciate her.”

“In recent years, we’ve seen a shift in what people expect from us as a brand. Today’s consumers are empowered by technology to get exactly what they want, when they want it, without much effort. We need to address this shift by updating our business practices for a digital-first world. If we don’t, our hungry customers will head elsewhere—to restaurants that are meeting their ever-increasing expectations.”

"It is very simple and quick. You just put in your request and the manager, for the most part, takes care of the request. It is easier to go into Branch instead of the old way we used of posting the time off on a manager’s door."

“As store managers, we have to do our schedules 3 weeks out in advance. Even with us doing schedules 3 weeks out in advance there’s always associates that tend to say they didn’t know what their schedule was. Basically as a manager I like that, because whenever I upload my schedule to Branch they can’t say they didn’t receive it.”

"Ease of use, alerts, filters, engagement areas, and speed. This app clearly does what it promises. Ability to swap shifts and post needed coverage is a plus."

"Easy way to communicate with a group of people all at one time. It is easy for all employees to get their schedules, calculate hours, and message each other."

“Give the customers what they want, when and where they want it.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

“Makes communicating shifts easier. Keeps people accountable to their shifts. Helps people cover shifts when life happens. Improves morale and communication.”

“Gives me a reminder a few hours in advance every day. Some days, I forget (about a shift) and Branch reminds me with plenty of time to spare.”

"I want to meet the customer where they're at. That might be in the home, our store and hopefully a transition between the two. It's super important for our employees to feel like they have a place in the future of where we're going.”

“I went on vacation one time and couldn’t make it back on time. So I use the Branch app to find someone to cover my shift because I was new to the store and do not have everyone’s phone number.”

“It helps us not only build relationships with customers but our own employees, too.”

“We use it for our local training team. Prior to branch everything was handled individually so trading assignments was tedious.”