71 Branch Testimonials

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  • “Easy to access. Schedules are always posted and it allows you to trade shifts with crew members. Would recommend this to anyone who works with larger groups. It is convenient for me and the managers.”

  • “Collaborative behavior and communications with co-workers. As well as 1-on-1 communications with managers that is extremely convenient and allows for a quick message to be sent to dept heads without having to take time from the actual work-day.”

  • “I feel like [since using Branch] I’ve gained 10 hours a week back into my life. I’m now able to spend more of my time with the team and focus on coaching them to take care of customers."

  • "It was not the calling of coffee, but the calling to try to build a company that my father never got a chance to work for."

  • “Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”

  • “It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

  • “Branch sends me reminders of when I work and allows me to browse my future shifts while I’m at home on my phone.”

  • “I love how I can calculate how many hours I make in each week. Trading shifts have never been easier, I can post it for my whole workplace to see.”

  • “Branch has had a significant impact in the market, providing workers access to instant payments at no cost. For people working in the gig economy looking for income stability and security, Branch has brought needed financial services to an underserved market."

  • "My store is at an arms reach away, and I can easily talk to anyone at any time."

  • “Give the customers what they want, when and where they want it.”

  • "The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

  • “With Branch, (we can) provide independent contractors instant access to payouts with no charge to our clients or partners. And with the ability to receive payments on weekends, it’s a game changer.”

  • "Using Branch allows you to have information at the tip of your fingers."

  • "Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward."