71 Branch Testimonials

"Branch has definitely reduced time, and reduced workload for leaders, HR, and team members so we can focus on the guest. Team members love opportunities to manage their schedule and we love the ease of connectivity to everyone at the company.”

“Branch has revolutionized the way restaurants pay their employees. In an increasingly digital world, our customers no longer have to rely on cash to tip and reimburse employees they simply push funds through the Branch Employer Payments Platform after each shift.”

"It is very simple and quick. You just put in your request and the manager, for the most part, takes care of the request. It is easier to go into Branch instead of the old way we used of posting the time off on a manager’s door."

"Branch isn’t the first mobile platform I’ve had to use, but Branch is definitely the easiest to use."

"Community, ease of communication and the ability to share schedules and work out the kinks with the whole team in advanced time frames."

"A successful team is created by showing people how they can be successful."

“I had an initial phone call and I think we were live a couple hours later. We ended up getting everyone paid with Branch that day.”

“Give the customers what they want, when and where they want it.”

"The biggest aspect is having deep empathy with our customers, and doing a lot of observation of customer journeys to understand the friction points and really see things that the customers may not even ask you for."

“Collaborative behavior and communications with co-workers. As well as 1-on-1 communications with managers that is extremely convenient and allows for a quick message to be sent to dept heads without having to take time from the actual work-day.”

"It was not the calling of coffee, but the calling to try to build a company that my father never got a chance to work for."

“Sometimes you don’t have their cell phone number because you’re not that close or they’re new and you didn’t have a chance to get it yet. We used to have a handwritten list on the board in the back room.”

“It was hard because people didn’t keep their contact numbers updated, or simply didn’t pick up the phone, or didn’t see the phone call or message asking about it in time. Now I just post a shift available and everyone is able to see it at the same time.”

“Branch sends me reminders of when I work and allows me to browse my future shifts while I’m at home on my phone.”

“I love how I can calculate how many hours I make in each week. Trading shifts have never been easier, I can post it for my whole workplace to see.”