“As our people started to be more engaged with QuickHelp, their usage, engagement, and adoption of Microsoft Teams grew exponentially. Specifically, we discovered that those who went into QuickHelp were three times as likely to use Teams.”
“We're really focused on creating an automated, and engaging learning experience, rather than the traditional method, which can feel a bit isolating. Our goal is to make the process more interactive and relevant."
"Their platform, expertise, and collaborative approach have enabled us to address key challenges and implement innovative solutions that drive significant time savings and productivity gains for our clients."
“Quickhelp’s updated and relevant content has certainly taken this burden off our technical support teams. I was surprised by how intuitive this integration was in delivering the right support content via our Service portal or Virtual Agent.”
“I knew very early on into the relationship with [BrainStorm] that we had made the right choice.”
"Users do want to learn; it’s just hard to find time. So, when we provided different learning styles [that were] available outside of traditional work hours, it removed that barrier for them to be able to learn."
"We were creating value as opposed to just stirring change."
“BrainStorm has helped us significantly increase our adoption of Office 365 and Teams, which has allowed us to eliminate three expensive duplicate applications so far. We have been able to streamline communications and benefit our bottom line.”
"We first looked at BrainStorm as a short-term training solution, but as we continued to work with them, it became clear that they would become part of our long-term strategy."
"BrainStorm has been a tremendous resource for us. It was hugely instrumental in helping us reduce our help desk calls, and that's a big win for our IT team."
"The BrainStorm platform changes the way we all learn. It's extremely intuitive and allows us to establish organizational initiatives with a personalized touch. We like that it can tailor itself to our firm's needs. It speaks to individuals to help them do their job better."
"We've used Threat Defense to simulate phishing attacks at our organization for the last 6 months. Ninety percent of our users say they now feel better prepared to recognize and report real phishing attacks."
"The seamless synergy between our team's expertise and Brainstorm's cutting-edge LMS system has propelled our success. Looking ahead, we are eager to extend this impactful program across our entire customer base, confident it will continue to drive our growth trajectory."
“We really needed a way to get our customers onboarded more efficiently and start getting value right away. Automating key onboarding training and freeing up our implementation team was critical.”
“It was a really pivotal time for us as an agency and as a department when we realized that we needed to invest more in our technology training.”