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BOTWISE

Read 4 BOTWISE reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose BOTWISE as their Knowledge Base Software

BOTWISE is the ultimate knowledge base for customer service - empower your team members and clients to find more and faster! It lets you seamlessly create, manage, and look for the right information within your company. They save their clients 1h per agent daily!

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Customer Rating Review Score based on 715 reference ratings
4.8/5.0 (715)

4Testimonials

  • "The tool supports city hotline brokers on a daily basis and helps them search many different sources of knowledge from one place. At the same time, it helps residents find …

    Konrad Zawadzki Director

  • "BOTWISE will help not only to increase the efficiency of processes, but by integrating with existing data repositories, it will be used for immediate access to documentation."

    Marek Chudziak Head of Marketing & Innovation

  • "Thanks to the integration with the internal knowledge base, customer service consultants could obtain the necessary information through one window, which allowed us to shorten the time of customer service. …

    Kamil Chmielewski Quality Monitoring and Training Manager
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3 Case Studies

  • innogy improves customer service with BOTWISE and achieves 84% response efficiency

    Kamil Chmielewski Quality Monitoring and Training Manager

  • Poznań City Hall resolves most cases on first contact with BOTWISE

    Konrad Zawadzki Director

  • Santander Bank reduces conversation time by 7% with BOTWISE

    Ilona Dawidowska Director of the Development and Support Office
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Additional BOTWISE Information & Resources

Read BOTWISE Reviews, Testimonials & Customer References from 4 real BOTWISE customers.

Browse BOTWISE Case Studies, Customer Success Stories, & Customer References from 3 businesses that use BOTWISE.

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