“We are loving it and so do our customers! Thank you for making it so we can build a relationship right off the bat!”
"I love Bonjoro - this has been such a huge change to my business. I have been able to get immediate responses, I have been able to book clients with bigger budgets, and not only that, my clients feel so loved, they reach out to me right away and thank me for that beautiful message that no one else is sending them. So that opportunity to stand out is huge!"
“The hypothesis is that we can convert new trials more effectively, by sending a personalized video to them within 24 hours of starting a trial. I tested this hypothesis out by sending personalized welcome videos to 50% of an audience over the course of a couple of weeks. We concluded that the variant/test audience was 18% more likely to convert than our control audience.”
"The personal touch brings a huge edge vs. the competition, and means my agency can close more sales."
"Bonjoro has helped us become #1 on Trustpilot in Men’s Fashion in Denmark. Since using Bonjoro our review-rate has doubled!"
"If you can compare email metrics to Bonjoro’s, Bonjoro’s knock email out of the park. Open rates around 70%, click through rates around 30%, you can’t come close to that with email."
"I have linked Mailchimp so every time a bride or groom gets subscribed to a mailing list Bonjoro gets the data. In this case two days after we have sent the mail with available photographers I send a follow up Bonjoro asking if they have received the mail and if they have any questions they can drop me a line."
"Our show up increased 48% to 59%! In a month where we have had less booked calls we are going to close the month with more sales than the previous 3 months.”
"From a statistics point of view Bonjoro has been absolutely incredible for our business. We actually started using Bonjoro as a bigger strategy to increase retention, and the results were incredible. In the space of 3 months we were able to reduce our churn by 12%, which is huge from a B2B SaaS business perspective. We were also able to shorten the sales cycle because we were able to establish trust early with a personal connection."
“You have to see the responses I get. It creates an amazing amount of goodwill.”
"We have a full-time Director of Member Experience and two community managers who cheer members on and direct them to the right content. We also gather info when they join about their other social media platforms and follow them there."
“We have just so much great feedback from clients saying What an amazing customer success experience."
“When a prospect hits the website and once we capture an email and cookie, we have developed a grading system to determine when the prospect is ready to get touch points from a sales person. Once they hit our point threshold, their information is moved via round robin to the outbound sales team. From there, the sales rep can record them a Bonjoro video message.”
"Our camper families are absolutely floored that the director took the time to answer THEIR questions personally. Our new families also love that they get to see a little bit of camp in action when we record our messages to them on location at our facility."
"Before I used to send out review requests automatically about a week or so after orders were delivered. And I'd be lucky to see one out of 20 orders leaving a review. Whereas now, it's more like 90% of my customers are actually reviewing and leaving five star reviews through Trust Pilot, which is fantastic for me."