Following the administrative task of cancelling four contracts, mobilisation with B&M Waste Services was smooth and the service has been great since things got up and running. B&M Waste assisted us with implementing a single contract which has seen the introduction of more food and glass recycling bins over a 6 day collection period, which are now recycled as opposed to being placed in the general waste containers.

We’re delighted to be working alongside B&M Waste Services. We’re confident that by combining B&M’s industry expertise with the knowledge of our own recycling and waste team we can reduce the environmental impact of our waste even further and meet the continual improvement element of our internationally certified environmental management system.

Better reporting by far, better control of confidential waste and a more proactive approach to issues.

The Royal Shakespeare Company had moved to using B&M Waste last year and they came highly recommended so when it came to our tender I invited them to submit a proposal. They were cheaper with the bonus of being Carbon Neutral and diverting all waste from landfill. Due to restricted funding ,we need to consider outsourced services which are cheaper, and it’s a bonus that the service they provide is also greener. The move across to B&M Waste went very smoothly, and on ‘Bin Delivery Day’ we moved. The bins arrived without any issue and there have been no service issues since. The Environmental report is very useful. All National Portfolio Organisations are funded by Arts Council England and we have to submit an environmental report each year. So having the report already for us to use has been extremely useful as it demonstrates our recycling levels and diversion of 100% of waste from landfill. It also shows Carbon impact saved through using B&M Waste’s Carbon Neutral waste services in terms of trees and car miles equivalent. I would definitely recommend B&M Waste.

B&M Waste have delivered and we are now looking at other ways we can work with them to further encourage our tenants to recycle their waste. Our Account Manager, James, is very responsive and supportive when we have any queries or additional requirements. I urge other businesses to review their waste strategy and think about recycling and landfill diversion. It is an opportunity that can help to influence prospective occupiers as well as reducing the building’s impact on our environment.

Sean from B&M Waste and I conducted some on-site training with each tenant over a two to three month period. This included the Hotel’s Housekeeping team and representatives from all other tenants. We wanted to make all of them aware of the new waste strategy, the benefits of it and gain their buy-in. We focused on which waste types go in which containers. Clear signage was also produced as a reminder ongoing as to which waste is to be placed where. Having one bill, one account manager and one port of call for any issues with Sean has been a bonus.

Working with B&M Waste Services has improved our environmental performance as well as made the best use of the limited space in our service area. Any issues, of which there are few, are dealt with quickly and effectively. We have total confidence that we are receiving the best value service with a reputable and recycling-focused supplier who act professionally to alleviate the worry out of our waste management.

Workman Retail and B&M waste have worked tirelessly to deliver added value for the tenant’s while ensuring our environmental responsibilities are met on this project. We have devised and delivered a plan, to deliver more effective machinery, tenant collections based on need with factual data, increased waste streams with more income, more compact bales delivering 750Kg’s and above on cardboard and a cost saving on the overall waste budget, while being able to deliver better standards of tenant service and ensuring our environmental responsibilities are met.

By working with B&M we know that we are taking advantage of the latest waste innovations and we are committed to further improving our waste management performance.

If we’ve had problems they’ve been sorted straight away. There have been times when I’ve contacted the team and they have gone above and beyond to get additional collections made within a matter of hours.

We have always worked hard to segregate and recycle waste, but with help and the latest innovations from B&M Waste we have begun to recycle more than we thought possible. They are friendly, reliable and competitively priced, and we now achieve 90% diversion from landfill for our waste.

This initiative is having major impacts on student responsibility for waste and recycling: recycling objectives set by the university are already being met and, in some areas, surpassed. B&M’s customer service was consistently excellent and I was particularly welcomed.

We’re really happy with the environmental process we’re making in terms of our waste strategy – and the business as a whole. Staff are engaged and committed to the initiative – and the results are evident.

We have been with Bagnal and Morris now for over 12 months and have received a great service from all areas of the business, from our account manager to the collection team. Everyone has been very responsive to meet the needs of our business, keeping our properties clean and the teams happy.