"Being an Altru customer has opened us up to new insight about our visitors, given us an improved web interface and the ability to sell tickets online, made us capable of selling via mobile and tablet, and has untied us from our desks. Those are my favorite aspects of Altru.”
“They had a very ambitious plan to cut more than six months off an already very aggressive timeline on their vaccine. They needed immediate support to accelerate that project.”
“It doesn’t have to feel personal when there’s a parent in arrears with tuition. They don’t have to face the people they see at events and at school.”
“Since we’ve implemented the online forms, 90% of all of our relief calls are coming in through the online form, which is a huge help. We can bring in so many more applications.”
“Adopting Blackbaud CRM throughout the campus has helped us to redefine business processes and work more efficiently than ever before—UGA finished its 2017 fiscal year by setting new fundraising records and continuing four consecutive years of record-breaking fundraising results. Four years after implementing, we have doubled our revenue from our preceding eight-year average. The results speak for themselves.”
“Nonprofit employers are now looking for candidates who are certified in Blackbaud products, so being Raiser’s Edge certified gives me a professional advantage over others in my field.”
“Now, when emails bounce, it’s not a big mystery as to whether the donor received the email or not. Online Express does the work for us and it has made our lives so much easier.”
“The Credit Card Updater service has freed me from worrying about sustainer attrition related to payment processing failures. Rarely do I enjoy signing invoices, but this is the one $30 invoice that I absolutely love signing off on!”
“It is invaluable to have in-person classes with a Blackbaud trainer and connect with other classmates from whom you can learn and with whom you can compare processes.”
“I have been using Blackbaud’s Target Analytics for many years, and I think that the product is continuing to get stronger. It has become an even better tool to help any nonprofit target the right donors to support its cause.”
“Feedback from our alumni has been great, and their message to us has been that they are encouraged to read the emails as the layout flows much better than before. They really like our weekly e-newsletter and opt-outs have been few and far between.”
“Anything to do with data can often feel like such a chore, but it doesn’t now because Raiser’s Edge NXT is so intuitive. It’s a whole new style of working, and one we really like.”
“Raiser’s Edge NXT is having a big impact on Hope for Children and on the everyday lives of our fundraisers. Being able to update records and search for constituents while out on the road is having a significant positive effect on their productivity.”
“The staff at Blackbaud went out of their way to make sure the transition was as smooth as possible. Everything was so easy and straightforward.”
“Being able to use Raiser’s Edge NXT anywhere on any device is a massive timesaver for us. Even management can view donor profiles from their phones and tablets!”