“Those affiliates that don’t have a development team are fascinated by (Blackbaud Loyalty Insights), and those that do have a development team are fired up by it.”

"The connected system of Blackbaud’s solutions has allowed us to ensure that all the data coming in is able to flow from one system to the next, which helps with reputation, data consistency, and communication between stakeholders and various offices.”

“Guest experience improved just as a result of staff experience improving.”

"We are very lucky in that our senior staff has been an advocate of the software and Blackbuad training from day one. I think this is highly unusual in most nonprofits. It is essential though and the fact that it was pushed from the top down helped make our training …

"I champion Blackbaud when I can and love the company so much. Everyone I have encountered embodies your mission and it shows."

“With Blackbaud’s help, we will have better information to run our business while increasing the efficiency of our financial operations.”

“Blackbaud’s individual training makes it so easy to figure out how to use each specific part of the GIFTS Online system. It’s so helpful to apply that knowledge to the actual data in our program.”

“I’ve gotten feedback from our donors that they like the look and feel and usability of the solutions. And from the staff side, they love the efficiency and the real-time responses.”

“There was no hesitation in purchasing the Blackbaud Learn subscription from Blackbaud University. Our leadership wants to ensure that staff is staying up to date with the functionality of Blackbaud eTapestry so that the database can be managed and used efficiently.”

“Blackbaud is a major player in the marketplace, which gave us confidence in the system and the fact it would be supported for the longer term.”

“Every bit of time we can save and every process improvement we can make means we can do more for canine health. Blackbaud’s technology helps us improve efficiencies that save time, and time saved translates into measurable impact for dogs–and their people.”

“There are certain processes that I don’t complete on a regular basis, so it is nice to be able to jump in a training class when I come across something that I haven’t done in a while and am not sure the best way to complete it.”

“If I’m out and about. I can view a map of other prospects in the area and contact them to arrange a meeting. It’s little things like this that can make a huge difference to someone’s day-to-day job.”

“Email integration has been amazing. We weren’t logging our emails before as the process was just too difficult, but now all of our relationship emails are being logged from Outlook into NXT at the click of a button.”

“Our Customer Success Manager at Blackbaud has been instrumental in the success of NXT. Stephanie knows the system inside out and has been able to save us a lot of time.”