650 Blackbaud Testimonials

“When I uploaded my first customization using the new Blackbaud CRM cloud portal, it worked perfectly—I was thoroughly impressed. I can now deploy our own customizations without opening a support ticket and waiting for deployment because it happens in the matter of two to three minutes.”

“It is invaluable to have in-person classes with a Blackbaud trainer and connect with other classmates from whom you can learn and with whom you can compare processes.”

“During this campaign, we put a heavy emphasis on fundraisers using the metrics and data insights in Blackbaud CRM.”

"Go!™ TeamRaiser ® couldn’t have come at a better time. We held our inaugural cycling event four months after beginning Go! TeamRaiser. The outstanding and informative sessions provided us with the expertise we needed to recruit and motivate participants. This program was the cornerstone of our success."

"Since switching to Blackbaud Merchant Services we’ve saved time and money. Not only are we paying a lower rate, but we’re saving hours each week on credit card reconciliation thanks to the detailed reports."

"I personally love Blackbaud, having gone to bbcon and having met others using the products, you guys are one of the best. I have had really good experiences.”

“The flags were a massive help for keeping costs down.”

"We wanted something that was tailored to a nonprofit organization. We wanted a true fund NPO software. With our size, Financial Edge NXT gives us the functionality we need and allows to operate at our full potential.”

"The most beneficial aspect of participating in the benchmarking study is the in-person group meeting with all of the participating hospitals. There is an element of trust built into this meeting so everyone willingly shares information that can easily be tailored to your own program. Ideas and best practices are shared openly and honestly, just as the failures are. Because the participating hospitals in the study are some of the most well-respected institutions in the world, it’s a unique opportunity to learn from the very best, share experiences, and compare how your own institution compares."

"In order to make strategic program decisions, we’ve got to know our community. Luminate CRM has given us the tools we need to track, understand, and engage our growing community, anytime, anywhere."

“We have increased our donor base by roughly 50% since we started with eTapestry — it makes donor relations so easy. Queries are also easy to use and the system is very adaptable. eTapestry provides really fantastic support, and they are wonderful to work with.”

“It’s so user-friendly, and ‘instant message’ support is so convenient - the chat feature makes it so easy to contact the support team when we need to.”

“eTapestry is part of our overall fundraising strategy, and because it is an online solution, we were in a perfect position to get quick relief to Haiti by making only a few changes to our website and personal fundraising page. As well, we have seen an overall increase in online giving and have collected gifts from 20 different countries. We are now able to cultivate these new donors through eMarketing tools.”

“Setting up the system, adding users, and converting our old database didn’t take long at all. We had so many old records that had a ton of transaction codes, donor codes, activities, and restrictions that it was a little more complicated than a normal conversion, but it was handled with great ease. This was by far the smoothest data conversion I’ve seen in my career.”

“Everything about eTapestry’s new AddressFinder feature is just smooth. It was so intuitive that I could just jump right in without having to watch any training videos. The setup made it easy for me to do a mass update without any manual formatting in Excel®!”