46 BigTime Software Testimonials

"As long as the two tools weren’t connected, we had to live with unintegrated data. We were looking to strengthen our financial perspective, which we only obtained by implementing BigTime."

"Our former tools didn’t provide an answer to the most important question: What will the financial outcome of the next period be, and how can we still manage and improve it? We were overly focused on analyzing the past rather than monitoring and improving future outcomes. This lack of tools to influence future results led to many unpleasant surprises, which confirmed that we had been focused on the past—something we could no longer modify."

"People are always surprised when I talk to them about just how fast it is. If it's a month where we're trying to get out a dozen or 20 invoices or something like that, we've been able to do it same day. We enforce time entry by midnight of the last day of the month, and the next morning we come in and managers approve the time, and we start generating invoices by lunchtime, get the approval, and get them out to the client by the end of the day. It's that fast."

"When my client sends checks, I have to wait for the mail to get here, check the mail, wait until the bank is open so there was quite a bit of lag time with getting that money into the account. And with BigTime Wallet, it doesn't matter if it's a holiday, if it's 2 am or 2 pm, they can pay any time, anywhere and I can send them a link and they will be able to pay me from, you know. I've been paid from an airplane, I've been paid from Chile, I've been paid from the room next door. So it really makes it convenient for the customer."

"Visibility and analytics are very important to us. We're able to get real-time data in front of everybody with minimal effort."

“We use Projector for everything: utilization, invoicing, backlog, forecasting, it really is the heart of our operations. If it isn’t in Projector, it doesn’t exist. Projector is by far the best PSA.”

“With our old PSA system, we spent way too much time correcting for known inconsistencies in much of our data and questioning the integrity of the rest. With Projector, we can finally get back to running our business.”

"Before Projector, we never had organization-wide forecasting capabilities. We hoped, we guessed, we thought but now, as employees update their schedules, we see in real-time what the impact is are we going to make this quarter’s revenue targets, is a particular service line running behind, is there a problem with our utilization? Projector has given us the ability to manage the business in a way we otherwise never would have had.”

"We saw immediate gains. With Projector, we quickly had unprecedented visibility into project costs and scheduling needs. We had a master schedule and real-time data. We now put teams together faster, and operate more efficiently.”

“BigTime is a great solution for us because we are able to do the project management, invoicing, the timecard, and everything all in one place. And the addition of Wallet has really helped save time.”

“BigTime is literally the DNA of our professional services organization. everything from taking the sales demand and projecting out the forecast based on probabilities of deals through to the actual engagement, onboarding, and planning out the full lifecycle of the engagements."

“We’ve been using BigTime for 15 years. We were able to customize a lot of the off-the-shelf solutions to fit our needs. Now, BigTime has become the roadmap for how we run our business. It’s continued to work, and we continue to make it work for us.”

“The calendar in BigTime Foresight allows us to compare people’s specific skills, experiences, and availability side by side to find the best fit for the client.”

“[BigTime Foresight] fulfilled all of our criteria and the implementation process was transparent and smooth! We were looking for a tool to bring us clarity in resource management and fulfill our specific needs, like enabling us to create partial allocations or generate detailed reports easily.”

“With BigTime, I have a comprehensive solution that helps me go from being the person who prepares all the data to simply confirming and accepting it.”